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Hello Zoom Developer Support Team,

I hope you are doing well.

I am currently working on an AI-led interview platform that integrates with the Zoom Meeting SDK for Windows (Zoom Native SDK). I would like clarification on some SDK-level capabilities related to audio handling and AI automation.

What we have implemented so far:

Created Zoom meetings programmatically using Zoom Meeting REST APIs

Enabled cloud recording and auto-transcription

Successfully retrieved recordings and transcript files (VTT) after meeting completion

Integrated Zoom Meeting SDK for Windows (C++)

The AI bot is able to:

Authenticate successfully

Join Zoom meetings as a participant

Enable microphone and speaker

Participate in meetings like a normal user

Our requirement:

We are building an AI interviewer that:

Joins Zoom meetings automatically as a participant

Uses AWS Polly to convert AI questions into speech (PCM/WAV)

Speaks those questions to the candidate during the meeting

Listens to candidate responses

Relies on Zoom cloud recording and transcription for post-meeting analysis

Where we are stuck:

We want to confirm whether the Zoom Meeting SDK for Windows supports SDK-level audio injection. Specifically:

Is it possible to inject AI-generated PCM or WAV audio directly into a Zoom meeting using the Meeting SDK, without using OS-level or virtual audio devices?

Does the Meeting SDK provide any API similar to sendAudioFrame, injectPCM, or any mechanism to push audio buffers programmatically into the meeting?

If this is not supported, is routing AI audio via an OS-recognized microphone (physical or virtual) the only supported approach?

Are there any official recommendations or best practices from Zoom for implementing AI voice bots in Zoom meetings using the Meeting SDK?

We want to ensure our implementation aligns with Zoom’s supported capabilities and policies, and to understand whether this limitation is by design or if there are alternative SDK-supported approaches.

SDK and environment details:

Platform: Windows

SDK: Zoom Meeting SDK for Windows (C++)

Use case: AI-led automated interviews

Audio source: AWS Polly (Neural TTS)

We would greatly appreciate confirmation or guidance from the Zoom engineering team on this topic, as it is a critical architectural decision for our product.

Thank you for your time and support.
Looking forward to your clarification.

Thanks,

Hey guys, I’m trying to streamline my communication and support for my dropshipping store using Zoom, but I’m running into some issues. I want to offer live consultations or support calls for my customers, but I’m not sure how to integrate Zoom with my store (using Sellvia) or if it’s even worth it. Anyone here using Zoom for customer service or product consultations? How do you set it up, and does it actually help with sales or customer satisfaction? Would love to hear your experiences!

I’ve been looking into ways to automate customer support for my ecommerce store using Zoom and integrating it with Sellvia, my order fulfillment platform. The goal is to provide real-time, personalized assistance to customers by scheduling Zoom calls automatically based on their order status or any issues they may encounter.

Has anyone here worked on integrating Zoom’s API with third-party ecommerce systems, particularly for order management and support? I’m specifically interested in automating customer meeting scheduling, syncing order updates, and using Zoom’s API to streamline the support process.

As stated: I need an option to disable the window for Zoom Workplace, hide it to never popup. 

Currently the Zoom Workplace window popups up each time I join a meeting. As a result, I need to alt+tab (cmd+tab on MacOS) through additonal window which I hardly ever use. 

Zoom workplace has nice features but all or most of them are mirrored in Google Calendar plugin and status bar icon on MacOS, so at this point it just cluttering my workspace. 

Since MacOS alt tab sucks badly and does not allow for switching through many windows of the same app I have to first hide the Zoom Workplace window to declutter the workspace so I can quickly switch between my Zoom Meeting and other apps. 

I'm a pro user, which means I have several meetings per day, sometimes per HOURS and it drives me NUTS.

A temp solution is to hide / minimize the window once in a while.

It's been probably up to one year since I tried to upload my own virtual background for Zoom meetings. It never allows me to do so. It looks like image is uploaded but at the end it doesn't show up in my zoom profile to be picked as preferred option. I tried everything and I'm truly desperate. It seems like such a simple thing and yet it's not working. I found it bit ridiculous. I'm using Zorin OS, which is Linux Ubuntu.

Hello, I'm using the Zoom API to integrate it into our eLearning website. From there, I create a meeting [users/{$hostEmail}/meetings] with the following options:
'host_video' => true,
'participant_video' => false,
'join_before_host' => false,
'mute_upon_entry' => true,
'auto_recording' => 'cloud',
'waiting_room' => false,
'approval_type' => 2,
'meeting_authentication' => true
Then, from the API, I also create the student accounts [/users] with the option: 'action' => "autoCreate"
I retrieve the start_url for the teacher from the class creation process, and the teacher connects directly from that URL. I'm retrieving the join_url for the student connection, but it always asks for a username and password.
How can I bypass the login screen and have the student join the meeting directly?
I've tried creating a ZAK for the student and passing it to the join_url, I've tried using a user token, I've tried accessing with ?tk=;
I've also tried using the client-side web SDK by creating a signature and running init and join, but in all cases, the login screen pops up.

I need to register users with the same name we have on our platform because we then retrieve [report/meetings/{$meetingNumber}/participants] the participation of each participant and we need to create reports with this information.

Thanks, any suggestions are welcome.