Hey guys, I’m trying to streamline my communication and support for my dropshipping store using Zoom, but I’m running into some issues. I want to offer live consultations or support calls for my customers, but I’m not sure how to integrate Zoom with my store (using Sellvia) or if it’s even worth it. Anyone here using Zoom for customer service or product consultations? How do you set it up, and does it actually help with sales or customer satisfaction? Would love to hear your experiences!

I’ve been looking into ways to automate customer support for my ecommerce store using Zoom and integrating it with Sellvia, my order fulfillment platform. The goal is to provide real-time, personalized assistance to customers by scheduling Zoom calls automatically based on their order status or any issues they may encounter.

Has anyone here worked on integrating Zoom’s API with third-party ecommerce systems, particularly for order management and support? I’m specifically interested in automating customer meeting scheduling, syncing order updates, and using Zoom’s API to streamline the support process.

As stated: I need an option to disable the window for Zoom Workplace, hide it to never popup. 

Currently the Zoom Workplace window popups up each time I join a meeting. As a result, I need to alt+tab (cmd+tab on MacOS) through additonal window which I hardly ever use. 

Zoom workplace has nice features but all or most of them are mirrored in Google Calendar plugin and status bar icon on MacOS, so at this point it just cluttering my workspace. 

Since MacOS alt tab sucks badly and does not allow for switching through many windows of the same app I have to first hide the Zoom Workplace window to declutter the workspace so I can quickly switch between my Zoom Meeting and other apps. 

I'm a pro user, which means I have several meetings per day, sometimes per HOURS and it drives me NUTS.

A temp solution is to hide / minimize the window once in a while.

It's been probably up to one year since I tried to upload my own virtual background for Zoom meetings. It never allows me to do so. It looks like image is uploaded but at the end it doesn't show up in my zoom profile to be picked as preferred option. I tried everything and I'm truly desperate. It seems like such a simple thing and yet it's not working. I found it bit ridiculous. I'm using Zorin OS, which is Linux Ubuntu.

Hello, I'm using the Zoom API to integrate it into our eLearning website. From there, I create a meeting [users/{$hostEmail}/meetings] with the following options:
'host_video' => true,
'participant_video' => false,
'join_before_host' => false,
'mute_upon_entry' => true,
'auto_recording' => 'cloud',
'waiting_room' => false,
'approval_type' => 2,
'meeting_authentication' => true
Then, from the API, I also create the student accounts [/users] with the option: 'action' => "autoCreate"
I retrieve the start_url for the teacher from the class creation process, and the teacher connects directly from that URL. I'm retrieving the join_url for the student connection, but it always asks for a username and password.
How can I bypass the login screen and have the student join the meeting directly?
I've tried creating a ZAK for the student and passing it to the join_url, I've tried using a user token, I've tried accessing with ?tk=;
I've also tried using the client-side web SDK by creating a signature and running init and join, but in all cases, the login screen pops up.

I need to register users with the same name we have on our platform because we then retrieve [report/meetings/{$meetingNumber}/participants] the participation of each participant and we need to create reports with this information.

Thanks, any suggestions are welcome.

Hi,

We have encountered an issue where a Zoom Room no longer shows a reoccurring meeting, but this meeting is still visible in the Microsoft Outlook calendars of the people who attend this meeting.

Theres been no evidence of the meeting being cancelled, and checking the zoom portal outlook is set up to share its calendar with zoom for the people affected. Is there anything we can troubleshoot to prevent such an issue from happening or find out why the reoccurring meeting was removed from the Zoom Room?

Thanks

Felt like someone from Zoom Workplace should know their Microsoft Store App has an error and can't install with Intune currently due to: "The selected app does not have a valid latest package version. "

It's using the old W32 format and needs updated to the new UWP format to install for windows 24H2 Intune++.