Clients do not hear background alarm chime in my sessions to signal session is over. | Community
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PemaS
Newcomer
August 28, 2024
Question

Clients do not hear background alarm chime in my sessions to signal session is over.

  • August 28, 2024
  • 1 reply
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Hi... I'm a therapist and at the end of my sessions I've been having an alarm bell chime to signal the end of our session but none of my clients can hear it. Is there a setting I can adjust that will allow them to hear the alarm bell that sits right next to my laptop on my desk?

 

Thank you in advance!

1 reply

storyhub
Community Super Champion | Customer
storyhub
Community Super Champion | Customer
September 2, 2024

If you are not using "original sound for musicians" then Zoom's echo cancellation will consider the bell to be noise and will filter it out.

Best configuration would be to use an audio file on the laptop and then use share > advanced > computer audio so all participants can hear the sound. That way you do not need to change audio configuration for your mic.

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