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iPad stopped sharing and now wont connect

pauly6069
Newcomer
Newcomer

I was on a call the other day and my ipad just stopped sharing for no reason, now zoom wont recognise my ipad at all, updated computer, ipad, zoom, changed cables... nothing. its a critical part of my business and I cant get it to work, REALLY NEED HELP PLEASE

 

2 REPLIES 2

storyhub
Community Champion | Customer
Community Champion | Customer

Are you sharing the iPad via WiFi, directly in the Zoom client on the iPad, or via a USB cable? Try a different method to see if it works. Reboot all devices. Make sure Zoom on all devices and all OSs are up to date. Most likely an issue with the iPad.

2018 iPad and 2024 Mac Pro. 
via cable not working. I can screen share but that is so clunky. Have updated everything.