Hi,
I have a personal Zoom account (Basic/free plan) and I’m the only user—there’s no admin or organization involved. Until this morning, everything worked fine, but now my meeting participants can’t join any meetings, even when I start a new meeting and share the correct Meeting ID and passcode.

Here’s what I’ve tried so far:

• Scheduling new meetings (not using my Personal Meeting ID)
• Double-checking the Meeting ID and passcode
• Making sure the waiting room is off and no restrictions are set
• Having participants try different devices and networks
• Checking my account status and settings

Despite all this, participants still get errors and can’t join. I don’t see any alerts or issues on my Zoom profile, and I don’t have access to direct Zoom Support as a Basic user.

Is there anything else I can do to fix this, or could there be an issue with my account after downgrading from Pro to Basic? Any help would be appreciated!

Thank you!

I have a user that's been having ongoing issues with Zoom while they're hosting a meeting. Also occurs when attending a meeting. He is often hosting meetings with 50-80 people and looks quite unprofessional having himself drop out of a meeting half way through. This isn't an issue on his Intel powered laptop, only an issue on his Surface Laptop 7 with a Snapdragon X Elite processor. Doesn't matter if he's presenting or not. It stopped for a few months after reimaging his system, but keeps cropping up again and again.

Have tried:

Using only the Zoom Workspace (ARM) installation

Turning off Hardware Acceleration

Reimaging the system with the specific ISO provided by Microsoft for Surface Laptop 7

Updating all drivers and Windows updates

Have tried different combinations of rendering method, post processing, and capturing.

Is anyone else experiencing this issue, or know of any fixes that may help?

Hello,

I am the newly appointed admin for our Pro Plan. We have approximately 10 scheduled recurring meetings each week. One meeting has decided they want all meeting reactions disabled for that meeting. The remaining meetings decided they want to have meeting reactions. I have searched Zoom help articles, elsewhere on the net and cannot find an answer or solution on how to do this for only one meeting. As admin I can only disable reactions for all meetings which we do not want to do. There is no control when signing in as host to disable them.

I am aware that meeting participants can disable them only for themselves. This is not what we want.

FYI The person who set up the admin for all meetings did not assign anyone to groups, just scheduled the recurring meetings with IDs and passcodes. I don't know if this makes a difference and can find no help in getting an answer about this.

Detailed help would be most appreciated. Thanks. 

Hello! My Zoom app keeps on crashing when joining a meeting, it would open the audio and video preview window then once I click join, it would crash and attempt a rejoin but crash again. However, when joining through the web app it works perfectly fine and also when starting my own meeting. I have restarted my laptop, updated all drivers (video and audio), did a cleanzoom uninstall and reinstalled Zoom's latest version, and disabled hardware acceleration in the Zoom settings. I have also adjusted the sample rate and bit depth of my recording devices seeing how this fixed the same issue for others in the Zoom Forums, unfortunately this didn't fix it for me . 

Similar to this topic, I would like to have dark mode on Linux.

As a Linux user, I feel that the topic didn’t fully address the kind of assistance both the original poster, users, and I were hoping for. The current setup still leans heavily on light mode, which can be pretty harsh on the eyes, especially during long sessions or late-night workflows. While there are three options to tweak the top bar and meeting background, they don’t touch the Zoom background itself, which stays glaringly white. That sudden brightness spike is jarring, basically being flashbanged at 3 in the morning.

So, a proper dark mode that darkens everything, not just fragments, would be a huge improvement. Including this in the theme selection or rolling it out in an upcoming Linux update would go a long way in reducing eye strain and making the experience more cohesive. Hoping this gets prioritized.

(refined with Grammarly)

I have 2 machines running Zoom Workplace (v6.6.10) under Linux Mint (v22.2) Cinnamon (v6.4.8) and a 3rd running Windows 10 (22H2 b19045). On the Windows machine, I can open the Settings window and access all of the dialogs (video, audio, etc.). Under Linux (both machine), trying the same thing causes Zoom Workplace to crash and require restarting, regardless of whether the Settings are invoked via the gear wheel icon or from the Settings entry in the User menu. All 3 machines are 64-bit laptops of varying vintage and manufacture.

One of the Linux machines  has an external monitor and webcam attached; the other does not. The first one has only a touchpad; the 2nd has both touchpad and (wireless) mouse. There's no difference in the behaviour I've noted above; both crash Zoom immediately on trying to access or change Settings. 

Zoom Workplace under Windows was installed a few years ago via the downloaded installer app. Under Linux (both installations), I used Mint's Software Manager to install Zoom from the repository with no changes to the default location or settings. One of these machines has had Zoom for a couple of years (running on an HDD); one was freshly installed last summer following a clean Linux installation (complete overwrite of the SSD).  

I can't seem to find anything online about this particular problem, but because it's affecting both of my Linux-based machines, it's either something I'm doing or something that affects a Linux Mint Cinnamon installation specifically. Anyone else with Linux Mint experience out there have any suggestions on where to look next?

Thanks!

Hi!

I'm trying to use Zoom Desktop on my laptop that is running Ubuntu Linux 25.10 with KDE installed :

I installed the RPM (but also tried Flatpack and Snap) and am having some troubles with the scaling of the application. I have a 2k display and the display scaling is set to 125% and it works on all applications (QT and GTK) except for Zoom: The font is very small on the one hand side and on the other hand side I cannot schedule meetings as the window that opens when scheduling a new meeting does not fit into displayed pane and I cannot scroll in it (and reach the "Save" button to save the meeting) - see the screenshot https://snipboard.io/V0aqZK.jpg