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Recent Activity

Latest Posts Trending Posts Solved Unanswered

Editing sent messages

I did something accidentally while typing a message in the meeting chat, and what I got was an option to edit one of the previously sent messages. That was awesome, but I have no clue what I did to get that. I would like to edit sent messages in meet... Show more

I did something accidentally while typing a message in the meeting chat, and what I got was an option to edit one of the previously sent messages. That was awesome, but I have no clue what I did to get that. I would like to edit  sent messages in meeting chats, but I don't see that option when I click the three dots for more options. However, I know it's possible because I got that option accidentally, and it offered me to change the message and save the changes. How can I access that feature in meeting chats?


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Portrait Filter

When the new upgrades got loaded I choose to have a "portrait" type of filter added to my camera view. It's like the blurred background but not as intense. I'd like to turn that off but I don't know where to do it. Any suggestions? Show more

When the new upgrades got loaded I choose to have a "portrait" type of filter added to my camera view.  It's like the blurred background but not as intense.  I'd like to turn that off but I don't know where to do it.  Any suggestions?


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Ever since Zoom's latest update, I'm unable to recieve mails as a host whenever I schedule a meeting

Hi,Whenever I try to schedule a meeting since I've upgraded to the new version, I don't get the invitation to my mail (I'm the host). I've trying connecting my Gmail from my profile, but it still doesn't do anything. I have to manually copy the invit... Show more

Hi,

Whenever I try to schedule a meeting since I've upgraded to the new version, I don't get the invitation to my mail (I'm the host). I've trying connecting my Gmail from my profile, but it still doesn't do anything. I have to manually copy the invitation and send it to myself instead. Other invites are sent properly. Does anyone have an idea how I can solve this?

 

Thanks!


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Why is zoom closing down after 40 minutes when I am inactive?

I use my zoom room for supporting teachers. I have scheduled a meeting for 7 hours. But when I´m inactive for 40 minutes zoom is closing automatically. Does anybody know why? I have a license and work at a University.

 

Best//tea

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As Admin, how do I turn on the ability to upload virtual backgrounds?

I am trying to upload a virtual background, but when on Settings/Background & Effects/Virtual Backgrounds, I click the + sign to the upper right of the virtual background thumbnails and get the following message: "You cannot upload images or videos d... Show more

I am trying to upload a virtual background, but when on Settings/Background & Effects/Virtual Backgrounds, I click the + sign to the upper right of the virtual background thumbnails and get the following message: "You cannot upload images or videos due to restrictions placed by your admin." I am the admin.

 

So, I went onto the settings for my account in my browser, and went through every setting, but could not find any place to toggle that feature on of off... what am I missing?

 

Thank you for any assistance you may be able to give on this matter. I have an important biz meeting upcoming and need to upload a particular virtual background for my presentation. Thank you!

 

UPDATE: I went to Zoom Management/Zoom Rooms/Account Settings/Account Profile and under Setup, I clicked the Virtual Background with Greenscreen toggle to on/enable, but it still will not allow me to upload any background images.


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Users zoom link sends them to different session

Hi All, We're having an issue where users are clicking on the provided link and they are being redirected to a completely different session. The session they are being redirected to has nothing to do with them at all. So far it has happened (seemingl... Show more

Hi All,

 

We're having an issue where users are clicking on the provided link and they are being redirected to a completely different session. The session they are being redirected to has nothing to do with them at all. So far it has happened (seemingly) random. 

Not sure how to capture this or track to give evidence to the issue.

 

Thank you all in advance


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Resolved! Meeting Controls to the top right of the Ipad

Hi:

 

My ipad use to have the meeting controls in the top right of my iPad. Now, the toolbar is at the bottom of the iPad. How do I move the toolbar from the bottom of the iPad in Zoom to the top right corner of the iPad where it had been?

 

Thx

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I can't see my meetings in the Zoom app

When I set up a new meeting, I cannot see it in my app (so I cannot edit it there - e.g. add an alternative host, etc.). I can still see my meetings scheduled previously. I've updated Zoom to the newest version. It did not help.

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Zoom Workplace Enterprise Plus

Can you confirm if the Zoom Workplace Enterprise PLUS license includes a webinar for 1000 participants? If I have 70 Zoom Workplace Enterprise PLUS licenses, will I have 70 webinars for 1000 attendees?

Resolved! Auto Enter meeting When started

Hi, Not sure if you can do this but we have a setting that keeps all participants in the waiting room until we start the meeting and then manually admit all in the waiting room to the meeting. My question is can you set the meeting to keep everybody ... Show more

Hi, Not sure if you can do this but we have a setting that keeps all participants in the waiting room until we start the meeting and then manually admit all in the waiting room to the meeting.

 

My question is can you set the meeting to keep everybody in the waiting room until the meeting starts and we have allowed people to enter and subsequent people (Who are late) can auto enter the room as soon as they connect?

 

Current procedure:

Start Meeting

Allow co host to enter and allow them to be cohost

At the advertised time allow those in the waiting room to enter.

once the meeting is in progress manual allow late comers to leave the waiting room and enter.

 

I want to change the last line to read once participants are allowed to enter (post the first manual authorisation) all late comers can just enter once they make an attempt to join.

 

Thanks.


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