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Recent Activity

Videos of meetings recorded on MacOS with Screen Sharing do not match the view during meeting

Hello, I've been working as a legal videographer recording depositions remotely over zoom. For purposes of the deposition video, I have the witness pinned for the duration of the meeting. According to other people that I work with, on their systems (... Show more

Hello,

 

I've been working as a legal videographer recording depositions remotely over zoom.

 

For purposes of the deposition video, I have the witness pinned for the duration of the meeting. According to other people that I work with, on their systems (generally Windows) when one of the lawyers initiates a screen share, they adjust slider to make the witness take up about 1/3rd of the screen. Their recorded videos generally reflect what was on screen during the meeting.

 

I am using a MacBook Pro and a Mac mini - both systems when the screen sharing starts I drag the slider to about midway through the screen. When I view the recorded file, the witness starts out as a VERY small thumbnail and no matter how far I drag the slider their video in the recording takes up about 1/5th of the screen. I would really like to figure out a way to make the final video look like my screen during the meeting without having to use 3rd party software to record the window.

 

Any help greatly appreciated.


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"Very low music when they share the screen with me on Zoom."

Su zoom (Versione 6.4.3), in una riunione sia non mia e sia mia, quando condividono lo schermo e c’è della musica (al di fuori di zoom se metto della musica si sente benissimo), la sento molto bassa, a momenti si alza a momenti si abbassa pur avendo ... Show more

Su zoom (Versione 6.4.3), in una riunione sia non mia e sia mia, quando condividono lo schermo e c’è della musica (al di fuori di zoom se metto della musica si sente benissimo), la sento molto bassa, a momenti si alza a momenti si abbassa pur avendo impostato il volume al massimo, questo succede su iPad Pro 11 M4 da 256 gb, ho provato con altri account ma il risultato è lo stesso, ho toccato ogni singola impostazione ma niente, in assistenza mi hanno detto che il tablet non ha problemi, inoltre con lo stesso account di zoom su altri dispositivi funziona bene ma su questo no, ho provato a inizializzarlo si da impostazioni iPad che con iTunes ma niente. Infine ho provato ad usare la condivisione schermo su FaceTime e lì si sentiva perfettamente, cosa può essere?

 

ENGLISH VERSION

"In Zoom (Version 6.4.3), in a meeting both non-my and my own, when they share the screen and there’s music (outside of Zoom, if I play music it sounds just fine), I hear it very low, at times it gets louder and at times it gets quieter even though I have set the volume to the maximum, this happens on the iPad Pro 11 M4 with 256 GB. I've tried with other accounts but the result is the same, I've touched every single setting but nothing works. Customer support told me that the tablet has no issues, plus with the same Zoom account on other devices it works well but not on this one. I tried to reset it both from iPad settings and with iTunes but nothing. Finally, I tried using screen sharing on FaceTime and it sounded perfect there, what could it be?"


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No longer see Zoom client in iPad screen mirroring

I regulary share my iPad screen to Zoom meetings I host on my PC, it works by selecting Share screen on Zoom, iphone/iPad and then proceed to tapping on screen mirroring on control centre on the iPad and tap on Zoom. This is all done via my home netw... Show more

I regulary share my iPad screen to Zoom meetings I host on my PC, it works by selecting Share screen on Zoom, iphone/iPad and then proceed to tapping on screen mirroring on control centre on the iPad and tap on Zoom<My Account name>. This is all done via my home network without the need of any cables.

 

Today this stopped working entirely. I have tried restarting my device multiple times, reinstalling Zoom multiple times, restarting my PC multiple times and a combination of them without resolution. There is an alternative which is to broadcast a screen recording from iPad to Zoom, but that's over the internet, rather than my home WiFi network, so framerates is extremely low.

 

There used to be a iPhone/iPad sharing with cables options on the PC, but that options vanished from Zoom over a year ago.

 

My PC: Windows 11 22H2 19045.3208

Zoom: 5.15.5 (19404)

iPad Pro running iPad OS 16.5.1 (20F75)

 

Any help to restore mirroring from iPad to Zoom?


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Issue with ESC Key Functionality While Controlling Screen in Zoom

Hello Zoom Community, I’m encountering an issue while using the screen control feature in Zoom. Previously, when I was controlling another person’s screen in full-screen mode, I could press the ESC key, and it would act as though I was pressing ESC o... Show more

Hello Zoom Community,

 

I’m encountering an issue while using the screen control feature in Zoom. Previously, when I was controlling another person’s screen in full-screen mode, I could press the ESC key, and it would act as though I was pressing ESC on their computer. However, now when I press ESC, it no longer works on their screen. Instead, it just restores down the full-screen mode on my side.

 

Has anyone else experienced this issue, and is there a way to fix it?

 

Any help or suggestions would be greatly appreciated!

 

Thank you!


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Resolved! Copying or Sharing My Backgroundand

I have a background from a 2020 meeting that was shared with me.  My team wants to reuse the background. Is there any way I can copy/paste or share my background?

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Unable to use the advanced Share function "Powerpoint as Background"

Hello. For several years I have benn using the advanced Share function "Powerpoint as Bakground" that you can find when you open "Share" and then choose the "Advanced" tab, but in the latest versions of Zoom this function is not working, it is greyed... Show more

Hello. For several years I have benn using the advanced Share function "Powerpoint as Bakground" that you can find when you open "Share" and then choose the "Advanced" tab, but in the latest versions of Zoom this function is not working, it is greyed out, and there is a yellow warning sign (see the attached picture). The function is very useful if you want to start a meeting with a welcome text. When you use this function, it is very easy to use the meeting functions while sharing, because Zoom directly shares the Powerpoint-file, you don't have to open a new window to share. If Zoom has discontinued using this function, it would have been nice to be told, or that Zoom just removed the function.

 

Anyone who have had the same challenge and found a solution?


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Shared screen rotated when sharing from rotated (portrait) display

I have a dual monitor setup with one screen rotated 90 degrees into portrait mode. When I share a screen from Zoom, using the PipeWire mode and xdg-portal-desktop-wlr (I'm on linux with the sway display manager), then the shared view is rotated (or u... Show more

I have a dual monitor setup with one screen rotated 90 degrees into portrait mode. When I share a screen from Zoom, using the PipeWire mode and xdg-portal-desktop-wlr (I'm on linux with the sway display manager), then the shared view is rotated (or unrotated, I guess, depending on perspective). Basically the shared view is incorrect and shows a rotated view.

 

PipeWire broadcasts buffer information about transformations since this PR: https://gitlab.freedesktop.org/pipewire/pipewire/-/merge_requests/1423. So the Zoom app should be able to handle this. OBS-studio, for instance, handles this gracefully and provides the correct screen shared view when used with PipeWire.

 

Here's a link to how grim, a screenshot tool, handles this transformation information: https://gitlab.freedesktop.org/emersion/grim/-/blob/master/output-layout.c?ref_type=heads

 

I hope that's helpful. I'm on version 6.3.11 of Zoom.


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ZOOM Gallery / PPT presentation

Id like to keep the zoom gallery visible at all times. The gallery disappears when i share a PPT presentation. I can move the gallery to a 2nd laptop but the laptop gallery will not allow in person attendees to see virtual zoom attendees. We are usin... Show more

Id like to keep the zoom gallery visible at all times.  The gallery disappears when i share a PPT presentation.  I can move the gallery to a 2nd laptop but the laptop gallery will not allow in person attendees to see virtual zoom attendees. We are using the POLYMER super screen and I'd like the fixed gallery to be shown across the bottom of the screen. Thanks.


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Issue with Annotation Not Visible to Participants

Dear Zoom Support Team,I am experiencing an issue with the Annotation feature during screen sharing. When I use the Annotate tool to draw or write on the shared screen, the other participants in the meeting cannot see my annotations. However, I can s... Show more

Dear Zoom Support Team,

I am experiencing an issue with the Annotation feature during screen sharing. When I use the Annotate tool to draw or write on the shared screen, the other participants in the meeting cannot see my annotations. However, I can see them on my own screen.

I have tried the following troubleshooting steps:

  • Ensuring that annotation is enabled.

  • Sharing the entire screen instead of a specific window.

  • Checking for updates and ensuring I am using the latest version of Zoom.

  • Verifying that annotation visibility settings are properly configured.

Despite these efforts, the problem persists. Could you please advise on how to resolve this issue?

Thank you for your assistance.

 


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sharing screen no longer possible

Hello everybody
I can't share my screen anymore during a meeting. When I press the button "share" and then "screen", instead of sharing, the meeting is recorded. Can anyone please help? Thank you very much!