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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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Audio Issues

ashraina
Newcomer
Newcomer

‎2024-08-28 12:32 AM

My system speakers and/or microphone works fine on all other apps, except on zoom (I cant hear anything either through wired microphone or through laptop speakers). And I have given access to Zoom windows app to teh camera and microphone, though camera works well.

 

It was working fine till last week.

 

Laptop - Microsoft Surface Pro

Zoom version 6.1.11 (45504)

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storyhub
Community Champion | Customer
Community Champion | Customer

‎2024-09-01 09:31 PM

Make sure that the speaker is selected in settings > audio > speaker then click test speaker. If you see the meter showing audio but there is no sound then check windows audio settings.

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