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Audio Issues

ashraina
Newcomer
Newcomer

My system speakers and/or microphone works fine on all other apps, except on zoom (I cant hear anything either through wired microphone or through laptop speakers). And I have given access to Zoom windows app to teh camera and microphone, though camera works well.

 

It was working fine till last week.

 

Laptop - Microsoft Surface Pro

Zoom version 6.1.11 (45504)

1 REPLY 1

storyhub
Community Champion | Customer
Community Champion | Customer

Make sure that the speaker is selected in settings > audio > speaker then click test speaker. If you see the meter showing audio but there is no sound then check windows audio settings.