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Clients do not hear background alarm chime in my sessions to signal session is over.

PemaS
Newcomer
Newcomer

Hi... I'm a therapist and at the end of my sessions I've been having an alarm bell chime to signal the end of our session but none of my clients can hear it. Is there a setting I can adjust that will allow them to hear the alarm bell that sits right next to my laptop on my desk?

 

Thank you in advance!

1 REPLY 1

storyhub
Community Champion | Customer
Community Champion | Customer

If you are not using "original sound for musicians" then Zoom's echo cancellation will consider the bell to be noise and will filter it out.

Best configuration would be to use an audio file on the laptop and then use share > advanced > computer audio so all participants can hear the sound. That way you do not need to change audio configuration for your mic.