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Zoom Audio Device driver installation does not pop up

Hello, everybody!I am running a latest Zoom version on Intel-based Apple Mac Mini 2018, on macOS Sequoia 15.7.3 (24G419).When I try to share screen with audio (share audio checkbox is active) from my computer, the Zoom Audio Device driver installatio... Show more

Hello, everybody!

I am running a latest Zoom version on Intel-based Apple Mac Mini 2018, on macOS Sequoia 15.7.3 (24G419).

When I try to share screen with audio (share audio checkbox is active) from my computer, the Zoom Audio Device driver installation DOES NOT pop up, how it used to on other systems.

 

I tried to uninstall / reinstall Zoom several times, I also tried older versions and it just does not work.

Does anybody know how to (manually) trigger the installation of Zoom Audio Device driver?

 

Please help!


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By
Newcomer
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Resolved! Problems using Zoom on Asus Vivobook

I just bought a new computer - an Asus Vivobook. It has an I5 core and so should be excellent. I installed Zoom and tested it. The sound from the device is great but the sound I am receiving is terrible. When I test the sound using Zooms test device,... Show more

I just bought a new computer - an Asus Vivobook. It has an I5 core and so should be excellent. I installed Zoom and tested it. The sound from the device is great but the sound I am receiving is terrible. When I test the sound using Zooms test device, I can hear the sound, or the sound starts and then cuts of. I talked to a friend in the UK using Zoom and the sound quality was dreadful. Has anyone experienced this before? Any tips? This is the first time I have ever experienced this problem. 

 


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By
Explorer
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How do I prevent Zoom from resetting my input volume to 1/4 on launch?

Zoom always resets my microphone input volume to about 1/4 of the maximum volume when I launch it. This means people in meetings can't hear me properly until I remember this silliness has happened and go to settings to increase my microphone input vo... Show more

Zoom always resets my microphone input volume to about 1/4 of the maximum volume when I launch it. This means people in meetings can't hear me properly until I remember this silliness has happened and go to settings to increase my microphone input volume. I'm getting tired of this behaviour. Is there a way to make Zoom remember the last input volume (or a preselected input volume)?

 

Thanks in advance for any help.


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Clarification on Audio Injection & AI Bot Capabilities – Zoom Meeting SDK for Windows

I am currently working on an AI-led interview platform that integrates with Zoom Meeting SDK for Windows (Zoom Native SDK), and I would like clarification on some SDK-level capabilities related to audio handling and AI automation.What we have impleme... Show more

I am currently working on an AI-led interview platform that integrates with Zoom Meeting SDK for Windows (Zoom Native SDK), and I would like clarification on some SDK-level capabilities related to audio handling and AI automation.

What we have implemented so far
Created Zoom meetings programmatically using Zoom Meeting REST APIs

Enabled cloud recording and auto-transcription

Successfully retrieved recordings and transcript files (VTT) after meeting completion

Integrated Zoom Meeting SDK for Windows (C++)

AI bot is able to:

Authenticate successfully

Join Zoom meetings as a participant

Enable microphone and speaker

Participate in meetings like a normal user

Our requirement
We are building an AI interviewer that:

Joins Zoom meetings automatically as a participant

Uses AWS Polly to convert AI questions into speech (PCM/WAV)

Speaks those questions to the candidate during the meeting

Listens to candidate responses

Relies on Zoom cloud recording and transcription for post-meeting analysis

Where we are stuck
We want to confirm whether the Zoom Meeting SDK for Windows supports SDK-level audio injection, specifically:

Is it possible to inject AI-generated PCM/WAV audio directly into a Zoom meeting using the Meeting SDK (without using OS-level or virtual audio devices)?

Does the Meeting SDK provide any API similar to:

sendAudioFrame()

injectPCM()

or any mechanism to push audio buffers programmatically into the meeting?

If not supported, is routing AI audio via an OS-recognized microphone (physical or virtual) the only supported approach?

Are there any official recommendations or best practices from Zoom for implementing AI voice bots in Zoom meetings using the Meeting SDK?

We want to ensure our implementation aligns with Zoom’s supported capabilities and policies, and to understand whether this limitation is by design or if there are alternative SDK-supported approaches.

SDK & Environment Details
Platform: Windows

SDK: Zoom Meeting SDK for Windows (C++)

Use case: AI-led automated interviews

Audio source: AWS Polly (Neural TTS)

We would greatly appreciate confirmation or guidance from the Zoom engineering team on this topic, as it is a critical architectural decision for our product.

Thank you for your time and support.
Looking forward to your clarification.


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By
Newcomer
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Upcoming Webinar | What’s New at Zoom?

Join us on January 15 at 8:00 PT as we walk through the newest features launched in November and December, designed to help teams communicate, collaborate, and work smarter. You’ll learn how these updates can: - Streamline workflows and boost product... Show more

Join us on January 15 at 8:00 PT as we walk through the newest features launched in November and December, designed to help teams communicate, collaborate, and work smarter.

 

You’ll learn how these updates can:

- Streamline workflows and boost productivity

- Support teams of all sizes, from SMBs to enterprise

- Learn how to apply these updates to real-world workflows

 

Bring your questions! We will wrap up with a Q&A session with our product experts!

 

Register Now!


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reply-icon Latest Reply - 

Clarification on Audio Injection & AI Bot Capabilities – Zoom Meeting SDK for Windows

Hello Zoom Developer Support Team,I hope you are doing well.I am currently working on an AI-led interview platform that integrates with the Zoom Meeting SDK for Windows (Zoom Native SDK). I would like clarification on some SDK-level capabilities rela... Show more

Hello Zoom Developer Support Team,

I hope you are doing well.

I am currently working on an AI-led interview platform that integrates with the Zoom Meeting SDK for Windows (Zoom Native SDK). I would like clarification on some SDK-level capabilities related to audio handling and AI automation.

What we have implemented so far:

Created Zoom meetings programmatically using Zoom Meeting REST APIs

Enabled cloud recording and auto-transcription

Successfully retrieved recordings and transcript files (VTT) after meeting completion

Integrated Zoom Meeting SDK for Windows (C++)

The AI bot is able to:

Authenticate successfully

Join Zoom meetings as a participant

Enable microphone and speaker

Participate in meetings like a normal user

Our requirement:

We are building an AI interviewer that:

Joins Zoom meetings automatically as a participant

Uses AWS Polly to convert AI questions into speech (PCM/WAV)

Speaks those questions to the candidate during the meeting

Listens to candidate responses

Relies on Zoom cloud recording and transcription for post-meeting analysis

Where we are stuck:

We want to confirm whether the Zoom Meeting SDK for Windows supports SDK-level audio injection. Specifically:

Is it possible to inject AI-generated PCM or WAV audio directly into a Zoom meeting using the Meeting SDK, without using OS-level or virtual audio devices?

Does the Meeting SDK provide any API similar to sendAudioFrame, injectPCM, or any mechanism to push audio buffers programmatically into the meeting?

If this is not supported, is routing AI audio via an OS-recognized microphone (physical or virtual) the only supported approach?

Are there any official recommendations or best practices from Zoom for implementing AI voice bots in Zoom meetings using the Meeting SDK?

We want to ensure our implementation aligns with Zoom’s supported capabilities and policies, and to understand whether this limitation is by design or if there are alternative SDK-supported approaches.

SDK and environment details:

Platform: Windows

SDK: Zoom Meeting SDK for Windows (C++)

Use case: AI-led automated interviews

Audio source: AWS Polly (Neural TTS)

We would greatly appreciate confirmation or guidance from the Zoom engineering team on this topic, as it is a critical architectural decision for our product.

Thank you for your time and support.
Looking forward to your clarification.

Thanks,


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Rode Mic is blocking camera on Android Zoom app

Hello,So up to now I've been able to use a Rode Video Mic-Me USB-C external microphone on Zoom calls with no issues. I log in via the Zoom App on a Samsung Galaxy S25 Ultra (Android). After a hiatus over the holidays, however, when I plug this mic be... Show more

Hello,

So up to now I've been able to use a Rode Video Mic-Me USB-C external microphone on Zoom calls with no issues.  I log in via the Zoom App on a Samsung Galaxy S25 Ultra (Android).  After a hiatus over the holidays, however, when I plug this mic before/during a Zoom meeting I get a pop-up stating the video cannot be turned on and that I should check if other apps are using the camera.  

 

The microphone works fine when recording video on the native camera app while not on a Zoom, so I know it's not Android OS or my phone causing the problem.  Also, I plugged in USB-C earbuds during a Zoom meeting with no issues, so I know its not just any USB device blocking the camera - only my Rode mic

 

Moreover, if I start my own Zoom meeting, the camera works (I can see myself) until someone else joins, whereupon the outgoing camera completely shuts off and I receive said error msg.  While I can see other parties, they can't see me. Since I'm unable to toggle the camera on via the icon, my only option is to unplug the Rode and use my phone's internal mic to continue the call with outbound video.

 

Any thoughts?  Thank you ..

 

VJ


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By
Newcomer
This thread is read-only

Audio loss and headphone static follow a 3 note chime whenever I start to speak

Hi All - Despite having used this headset for 2 years, I am suddenly facing issues whenever I try to use my headphones (Sony WH-1004XM) with zoom. When I try to talk, I hear a 3 note chime and then I can't hear anyone else on the call, although they ... Show more

Hi All -

 

Despite having used this headset for 2 years, I am suddenly facing issues whenever I try to use my headphones (Sony WH-1004XM) with zoom. When I try to talk, I hear a 3 note chime and then I can't hear anyone else on the call, although they can hear me. The speaker also makes a noise like it's been changed, although when I check the settings, it has not. 

 

I have tried many steps to fix this including musician mode, disable exclusive sounds in windows, and manipulating all the available sound settings in Zoom.

 

Has anyone run into this issue?


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Resolved! Original Sound for Musicians Toggle Gone

Hi All,In a recent update, I noticed that I can no longer toggle the original sound for musicians option on the top of the main screen. I can change it completely in audio settings, but that's a pain if I want to go back and forth during a meeting. F... Show more

Hi All,

In a recent update, I noticed that I can no longer toggle the original sound for musicians option on the top of the main screen.  I can change it completely in audio settings, but that's a pain if I want to go back and forth during a meeting.  For instance, I teach piano over Zoom.  When I want to play something for a student, I turn original sound on.  But if I'm typing a student's notes, I don't want the clacking of the keyboard to be heard.  So before, it was really easy to toggle on the main screen.  Now it seems you can only change it in audio settings.

 

Anyone else having an issue with this or has found a solution like a shortcut?

 

Thanks.


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Zoom Audio Drivers Not Installing (on Mac)

Hi thereI have installed and uninstalled Zoom more than 10 times to try prompt when I share my screen and audio the audio drivers to install on to my Mac yet there is no 2nd screen (attachment - supposed prompt screen) to ask me to install the driver... Show more

Hi there

I have installed and uninstalled Zoom more than 10 times to try prompt when I share my screen and audio the audio drivers to install on to my Mac yet there is no 2nd screen (attachment - supposed prompt screen) to ask me to install the drivers.  I've made sure my privacy also allows for Zoom to not be restricted.

Please help as there is nowhere online that resolves the issue.

Thanks


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