Hi

I want to adjust my audio settings so I can use a bell in my meetings.  I go to my profile picture as instructed but the drop down menu only gives me plan and pricing and sign out.  No settings tabs... so I cannot adjust the setting.  If I go to settings on the left hand menu, I cannot find audio adjustment tabs to use.  Can anyone help?  Why is my profile drop down menu not giving me the full menu?

Thanks!

Pippa

I am using an evo4 audio interface and I need to do online music lessons through zoom but whenever I am in a meeting or testing my audio, zoom automatically changes my input volumes on my evo4. The option "Automatically adjust microphone volume" is turned off and in fact grayed out and I can't even interact with it.

If I go into more detail, my mic channel volume is maxed out on my evo4 because it sounds small and my guitar channel volume is set low to balance both my output volumes. However, zoom for some reason keeps changing my evo4 input volumes so that both channels are set to the same level, making my guitar sound way too loud compared to my mic. It keeps doing it automatically no matter what I try. It works fine on other apps like discord, but for some reason zoom decides to mess with my audio interface.

Please help, this is very frustrating.

When in a Zoom meeting, I used to be able to adjust desktop speaker volume of my using my computer's volume controls.

Now, they do not work on Zoom volume -- instead, I have to go into Zoom Settings/Audio and move the slider.

Is this a setting issue? Or did Zoom change this?

I was going into a meeting and when I connected the audio it closed, I thought it was because I had too many tabs in the background so I closed everything and restarted. When I opened only zoom I could enter but when I hit connect shared audio again it closed, I hit test audio and if I could my headphones worked while it was being tested. So I closed and tried to set the audio to connect automatically and when I went to settings and then audio settings it closed the settings. Could someone please help me.

Effective with the update on 11/11/24, for iPad IOS, the original sound option is no longer available in the More menu when in a meeting. However, one can exit the Meeting, go to settings/audio and turn on original sound. Then, it will display in the More menu in a meeting.

I constantly use the safe driving screen in meetings.  Yesterday it was working fine, but today it stopped allowing me to unmute when I tap the Tap to Speak circle.  The app was not updated recently (since 2/28), the settings in the phone or Zoom were not changed.  I can unmute using the standard meeting screen.  I followed all the troubleshooting advice - changing app settings, phone permissions, force stopped the app, reinstalled the app.  Nothing seems to have helped.  All the settings are as suggested.  No error messages.

Phone - Samsung Galaxy S23

Zoom app version - 6.3.11.28195

Cuando inicio una reunión con la aplicación de Zoom en mi laptop no reconoce el micrófono y la cámara solo se ve un fondo negro, pero al abrir la reunión por la web si funcionan ambos, he realizado todas las posibles soluciones las cuales inician desde verificar que cuento con la última versión de los controladores al igual que de la aplicación y nada, el inconveniente es solo con la aplicación de Zoom ya que en otros dispositivos funciona con normalidad, también conecte un microfono y cámara externa y persiste el problema, por favor alguien quien pueda ayudarme con ese inconveniente, de antemano muchas gracias.

Tengo un problema con respecto al microfono, en un principio zoom no me deja entrar a la configuración del micrófono, he tratado de conectar otros audifonos a la laptop y con ninguno funciona, la única forma de ingresar a una reunión es sin auriculares y sin camara conectada, ya intenté reiniciar, reinstalar, ya verifiqué los permisos en windows, intenté actualizar los drivers, pero ni aún así he logrado dar con la solución, necesito ingresar a mis reuniones, ayudenme con eso

gracias

Ever since I got new airpods, zoom is suppressing the sound and the volume coming through airpods vs regular speaker is about half of the capacity. I've adjusted volume to max in zoom, on Windows sound mixer, and have played with the different advanced settings in Zoom such as switching audio profile to original sound for musicians and turning signal processing by windows audio device to on and windows system audio enhancements to on. I tried uninstalling and reinstalling the app and cleared the cache. Went to max volume on my airpods itself. Every available solution has been tried but the airpods sound quality is muffled because it's at 50% capacity. When I close out of zoom and try to use regular apps like spotify, it takes a few seconds to restore back to normal sound. What is it about Zoom that is suppressing the sound? Is it a new update? I tried swiping up on airpods 2 but that doesn't do the job either: https://community.zoom.com/t5/Zoom-Meetings/Very-low-volume-via-Airpods-Pro-2-on-Windows-11/m-p/132643/highlight/true