In my Zoom Pro app, under "Recordings and Transcripts", the link is no longer displayed next to each of my past Audio/Video recordings.  This was the best & easiest way to click on Share WHENEVER I needed to send a recording to my own email address or to 1 or more of my Contacts, even several months after the recording was made.  Note that I do not wish a third-party application to solve this issue.  Thank you for your help.

Hello Zoom Team,

I’d like to request a much-needed enhancement to Zoom’s transcript feature that would significantly improve usability and avoid lost content—especially for co-hosts and participants who rely on transcripts for meeting documentation, note-taking, or compliance.

Feature Request:

Please add a Zoom setting or transcript app enhancement that enables auto-saving of the meeting transcript to a user-defined file path (e.g., local drive, OneDrive, or network folder).

This would eliminate the need to manually click “Save Transcript” at the end of every meeting.

Why this matters:

1. Transcripts are often lost when another host ends the meeting before I have a chance to hit "Save."

2. Sometimes the transcript panel gets hidden or closed, and I simply forget to reopen it to save before leaving the meeting.

3. In multi-host meetings or high-stress environments, it’s easy to miss the manual save step.

4. Having a simple option like:
   Auto-save transcript to: [file path]
   would solve this entirely and align with the behavior of auto-recording.

Suggested Implementation:

• Checkbox setting: “Auto-save transcript at end of meeting”

• Optional storage path: Select default folder for saved transcripts (similar to the setting for auto-recording storage).

• Enable for hosts, co-hosts, and even participants (when allowed).

Pretty Please with All the Cherries on Top... I beg you.

For my business, I always record my webnar / zoom meeting for my records through "zoom cloud recording". And I spend a lot of money to increase my cloud storage for this purpose.

Recently (starting from Oct 2025), I notice that the big drop of qualify of zoom cloud recording. The voice in the recordings are still smooth as before, but the visual part of the recording has obvious lagging. And the hand motions in the recording are definitely not smooth. The handwritings in the recording are not smooth too. 

This bad qualify of zoom cloud recording actually affects my business already. If Zoom cannot resolve the issue, I have to switch another provide on cloud recording. Can someone from Zoom help me with this issue of cloud recording?

Regards,

Haiying Li

If transcript is selected and you can see the words throughout the entire meeting, why doesn't nothing generate after the meeting ends showing the full transcript automatically?  It only exists if you click the save button and that seems really dumb.  And, the transcripts are not saved in the zoom account like the recordings are, I can only find them in my OneDrive (which I never use) buried in a random file.  

Hi everyone, I had an important meeting but I can't open the file. I get the message “Cannot open document ‘double_click_to_convert_01.zoom’. zoom.us cannot open a file of this type.”

I tried to find a solution on the internet, and one looked good (make a new recording, pause, and move the “broken” files to a new folder, stop recording). But that didn't work. I don't know what to do anymore. I have a MAC.