Zoom informed me in advance that I was going to reach the limit of cloud space for my recordings.

I have deleted most of them and emtied the trash bin as well. But it wouldn't help and now Zoom tells me there is no space in my cloud for more recordings.

What can I do about it?

(My subject line is a quote from the Zoom instructions.)

I'm on a research team using Zoom audio transcripts for hour-long research interviews. We're finding the quality of the audio transcription to be very good. However, the frequency of what Zoom calls "sections" is extreme -- sometimes every two seconds, even though the speaker hasn't changed. I can understand having a section each time a speaker changes, but what we're experiencing is much more frequent. It makes the transcripts much less readable. However, deleting hundreds of timestamps for every transcript seems quite a waste of time. Has anyone else found a way to avoid the extreme frequency of these timestamps?

As a related curiosity, under Advanced Cloud Recording Settings there's a setting for "add a timestamp to the recording," which I've always had as unselected. Since the frequent timestamps appear anyway, maybe I should experiment and check that setting just to see what happens. If it's an "opposites" setting, that would be fine as solution.

Hello, my friends!

I have been using Zoom for a short time, but there is something that is bothering me. I use Word a lot to write texts, as I work in journalism, and every time I execute the shortcut "Ctrl + Shift + C" in Word (which is a very common shortcut in Word and one that I use frequently), the Zoom window for screen recording opens and I cannot execute the command in Word. In other words, Zoom has the same command as Word. However, even with Zoom closed, when I try to execute this command in Word, I am prevented because the computer understands that the command is for Zoom, not for Word.

I would like you to help me go into Zoom settings and change this command, please, as it is greatly hindering my work!

Using a Mac mini M1. I have a ton of recordings both the video and audio files and somewhere a few months ago the Mac stopped playing the audio. QuickTime Player opens, the audio file progress bar moves, but no audio plays. It's as if the track is blank. If I open the audio in VLC or another player app, it works fine. So it seems that Quicktime has forgotten the codec? I don't get it. Any thoughts?

I recorded a meeting that I hosted (MacBook Air M2, 2023). All of us heard it say, "recording in progress" and "recording stopped." I ended the meeting and it started to convert. I touching NOTHING and walked away for a moment. When I came back, there is no recording anywhere to be found. Please help!

I am in the process of a certification that requires moderators to review a recorded zoom session. As part of the moderation, they need to see both participants side by side throughout the entire conversation when recording. I did a bit of research to see what Zoom suggests, and found https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062314 which states that using multi-speaker view will show the speakers on the screen at all times. The recording however does not do this and it's still pinning on the speaker, making it very difficult for the moderators to evaluate things like facial expressions etc. Could anyone assist me with how to rectify this?