Hi there,

I have the call recording notification (Phone calls) switched off yet the message is still being played? The below is set to No One...

1. In the navigation menu, click Account Management then Account Settings.
2. Click the Recording & Transcript tab.
3. Under Notification, scroll down to Recording notifications - Zoom clients.
4. Under Show a disclaimer to participants when a recording starts, choose either All participants or Guest only.
5. (Optional) Click Custom Disclaimer if you want to edit the recording consent disclaimer text.
   Note: Basic, Pro, Business and Free Trial accounts with less than 100 licenses cannot customize the recording consent disclaimer text.
6. Under Play voice prompt for, choose if you want All participants, Guest only, or No One to hear the audio recording notification.

Our company is new to Zoom and we have over 400 users.   When it comes to listening to call recordings, we would like to give each user access to their own recordings and managers access to their team members recordings.   At this point we have found that we must manually open each of the 400+ users and add themselves and their manager to have access.   That is crazy.   Has anyone found a way to do this quicker in the Zoom app, or is there a way to bulk upload that information?

Using Poly E320 Desk phone we found that while making a call the display shows the calling name but then a comma and then the name of the last call completed?

scenario

1. I dial Caller One, caller one answers, I hang up

2. Then I dial Caller Two. On the display it will show "Caller Two, Caller One"

I am currently setting up a zoom phone system to replace a home phone system.  I have 8 total handsets (grandstream wp825) and I have them scattered around the house.  I had to set up 3 common area with calling licenses and assign 3/3/2 due to device restraints.  I have set up the two lines under shared line groups and have added the 3 common areas to each shared line group.  I edited the line arrangement to show both line 1 and line 2 on the grandstream handsets.  All of the phones ring accordingly when each line is dialed but when the call is answered, none of the phones show line 1 or 2 as active on the handset screen.  I am trying to get it set up to where somebody can join a call from another handset.  I am trying to make the use as basic as possible to mimic the old dect phone system that’s being replaced.  What am I missing?