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How do we add a status indicator button/light to a desk phone or the Zoom Workplace app that shows there is an incoming call to a queue? If this is not possible, how do we submit this as a feature request? The button would also allow users to pick up the call.
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Hi all, I am working on developing a Zoom Phone integration with an audio-based chatbot, and I’m wondering if there’s a way to automatically accept incoming voice calls. My goal is to have the chatbot handle the call right away without requiring manual intervention or any additional steps. Is there a setting or API endpoint in Zoom Phone that would allow this? Any advice or resources would be greatly appreciated. Thanks in advance!
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In the Zoom Admin Dashboard you are able to see your call quality. Ours usually sits right at 100%. However, today we've seen this drop to 80% which doesn't sound bad but we're having reports from our users that callers sound like "robots". Has anyone else experienced this?
There also isn't a clear outlier in the bottom sections where it splits it up by device, ISP, and video codec. They are all similar. Our internet connection to most locations was stable all day so I don't think it was that.
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I am new and having the same problem... I am unable to call the UAE, Armenia, and Turkey. Says "Sorry, we cannot complete your call. Your service plan does not support calling this destination." Is there a setting I need to change, or what?
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Hello! I've been travelling in the last few weeks and my Zoom phone account was shut down 2 days ago due to 1 outstanding invoice. I need to regain access and have the company phone number operational. Thanks in advance. Miguel
The one outstanding invoice has been paid.
How to regain access? Could someone guide me please?
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My campaign was rejected and now rejected again with the following error: Not finding anything in my searches and not seeing where I can correct this. Upstream CNP declined sharing request for campaign BLABLA. Explanation: The web presence is missing a privacy policy/statement and we are unable to review how this customer processes consumer data. -KO
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Do I have to have a phone extension, can I just have the direct call come through with out having the caller dial an extension? If so how do I do that?
Also, can I have the call transfer to another line if I am on a call? If so how do I do that?
Please help. When a call is made or picked up from just one phone number under my account, it triggers the prompt "This call may be recorded for quality assurance." I have no call recording enabled on any account, so please don't direct to the instructions to turn off the toggles for recording and ad hoc recording. Has anyone experienced or does anyone know how to disable? Again, it's only happening on one phone number line.
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