I'm running a Radio Talkback Program using Zoom Phone.

I'd like to make it so that I can send a web link to anyone - or have a shortcut on a web page, that allows a web user to simply click and have it call my Zoom Phone via the web - having installed no apps.

Possible?

Cheers, Jas

Dear Zoom Support Team,

I hope this message finds you well.

I am reaching out to seek guidance on how to access transcriptions for Zoom Phone call recordings. Specifically, I would like to know:

1. Where can I locate the transcriptions for Zoom Phone call recordings in the portal?
2. Are there any specific settings or permissions required to enable and view these transcriptions?

Your assistance in providing step-by-step instructions or relevant documentation would be greatly appreciated.

Hi, 

When pressing a number to dial on salesforce, the zoom phone popup on the bottom left on the screen always opens, when I already have the zoom app open and are using this as my workflow instead. I'd like for the salesforce popup not to pop up every time I dial as it covers vital information on my salesforce contact/account.

Using a MacAir / Zoom Workplace most recent update Version: 6.2.6 (41824)

There is not currently a way to use the API to log users in and out of the call ques, if managers want to log their user in or out of a call que, I must now give them access to the administrative side of Zoom Phone, whereas if I had API access, I could make them a light weight application for them to sign their users in and out of. 

Please can we add to the API to be able to log users in and out of call ques so I can give the managers this access.

We have a user who answers calls for her own extension and a call queue. She has her desktop app and a Poly E550 phone. When she deletes the voicemail using the portal, it remains on the phone. We have deleted all of her messages using the portal, but the phone screen still shows 189 messages, and she can still listen to them.

Hi,

I'm new to Zoom.  The system assigned me an extension number which I do not need as I am a small business owner and I am the only one that will be using the telephone number.  I want people to be able to call me directly on the number assigned without them having to enter an extension number.  How do I fix this?  I've looked at other posts but was unable to get it working properly.  Thank you!