Voicemail from call queue on Yealink Phones

[CC42]

We use Yealink W56H. I have two locations and two call queues with members assigned. Are the users of the call queues able to check the queue voicemail on the physical phones or is the website the only option?

[sparrow · Accepted solution]

In the CQ and under policy, you'll have the voicemail access member list. If the user is given access rights? They can check it in multiple ways; Zoom app, physical phone (if they have), or receive via email.