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Zoom AI Companion2025-01-10 06:50 AM
Is there a way, when a call queue goes through several overflows, to direct voicemails back to the original queue when they reach the end of the the overflow?
For example I am setting up the following queues
I also have these overflow queues:
The overflow for each sales team is this:
What I want to do is when the overflow reaches the voicemail, it goes to the relevant sales teams voicemail inbox. For example if a call came into Sales Team B and rang through to voicemail, I want it to go into the voicemail inbox of Sales Team B.
Is there a way to achieve this?