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Simultaneous Ring Call Queue

We're currently experiencing an issue with our call queue setup on Zoom. We have it set to simultaneous ring, and it calls the agents for 30 seconds. However, after the initial ring, it doesn't call the agents again, and the customer remains in the c...

Distinct ring tone for call queue

Hi,Our office uses Poly Edge E350 phones, and I'd like to know if it is possible to set a distinct ring tone for a call queue. I can deal with the web interface on the phone if that's what it takes. Thanks!

Phone access information disappeared from Zoom Invite

Please help. The dial in information has disappeared from recent invitations. Always there before.

Resetting Verizon branded Yealink T54W phones

We dropped our Verizon OneTalk for Zoom Workplace and I am having some issues reprovisioning the YeaLink t54W phones we got from Verizon. I can get it online and activate the webservice on the phone, and upload the package to it, but once I reboot an...

How many minutes are allowed on a recording with a pro account?

I have a pro account for our non profit organization meetings that last from two to three hours. I've always recorded to the cloud. Today I got an email saying that I could only record for 90 minutes. Is this true. Tthe chat helper will not answer my...

Call Thailand to France

Hey, I would like to call France from Thailand using a French number.How do I proceed with Zoom? Do I have to pay for a particular offer? Thanks in advance,Kylian

Manage Receive Queue Calls

I have a call queue and a few members added have set their "Receive Queue Calls" status to off. Is there anyway to manage this from an admin or prevent users from having that option?

Call forward takes 11 seconds to transfer and there is dead silence

Using Auto Receptionist IVR to Forward to Phone Number. It takes sooo long to transfer the call. There is dead silence. Is there any way to fix this issue? Or any workarounds to alleviate the pain?

Placing call on zoom phone from salesforce causes screen hopping

A couple of us in our company are having a problem with zoom phone. Others are not having this issue although it appears ours are configured the same way and are in the same position so they use the system the same way.. When I click the phone number...

Facing mic issues during the call.

Hey, whenever a zoom call starts,, my microphone is working for 5 sec. After that it stops working, then i change the microphone to the other. And the other person is able to listen for 2-3 sec. Then i have to swap it again from the sec. I always kee...

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Simultaneous Ring Call Queue

Distinct ring tone for call queue

Phone access information disappeared from Zoom Invite

Resetting Verizon branded Yealink T54W phones

How many minutes are allowed on a recording with a pro account?

Call Thailand to France

Manage Receive Queue Calls

Call forward takes 11 seconds to transfer and there is dead silence

Placing call on zoom phone from salesforce causes screen hopping

Facing mic issues during the call.

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