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Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

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Zoom Phone users Ability to call out without a Dialable number assigned to their account

I have a need to establish a internal extension number that can make outbound calls and forward calls to an external number without the assignment of a DID number for the user. Zoom Phone Pro Unlimited assigned but when an external number is dialed i... Show more

I have a need to establish a internal extension number that can make outbound calls and forward calls to an external number without the assignment of a DID number for the user. Zoom Phone Pro Unlimited assigned but when an external number is dialed it gets blocked saying the number cannot be reached.  When I assign a DID number from spares the user can call out. Is there any way to have outbound calling without a DID being assigned to the account


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