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Testing a phone prior to signing up?

Hello I have a Yealink T41P which is listed as certified hardware, however there is a caveat in the Yealink notes section which states that ZTP is allowed only once on this model post it's EOL date in June 2020. The assisted provising guide appears t...

Zoom Integration with ServiceNow Issues

Hello Everyone,I am just looking for some simple guidance, I am integrating Zoom with ServiceNow and Have done many Zoom-Snow integrations before, but this one has me a bit perplexed.I can’t update certain fields, I have tried near everything in thes...

Zoom Phone PWA outbound call drops immediately

I'm trying to get our company set up with the Zoom PWA on Chromebooks to use with Zoom Phone. The Zoom Phone icon is showing up correctly on the PWA, and I can receive inbound calls no problem. The issue is when I try to make outbound phone calls - t...

Desktop Rings but Mobile App does not

Should my desktop and mobile app not both ring simultaneously? If I walk away from my desk, I would like to still receive phone calls on my mobile app. I heard my computer ringing in the distance, opened the mobile app, and couldn't see any incoming ...

certification

Hello All,Do we have any type certification exam available in zoom?specially for zoom phone system and contact centre.

Add External Phone Numbers to Call Queues

We have a few Deaf employees using Sorenson VRS computer-based apps to communicate with hearing customers. Sign Language interpreters are provided by Sorenson VRS to our Deaf employees in order for them to provide support to these hearing customers. ...

Vp59 Appliance Mode When on call alerted when another call coming in via headset want to turn off

Hello prior to upgrading to the app version 13 when a call use to come in and i was on the other line it would display on the phone. Now it displays on the phone and this loud sound constantly till you answer the call. This leads me to not hear the p...

Can't call out

All of a sudden today I am not able to make outgoing calls or receive in coming calls. Any ideas?

Cannot make calls from Zoom client

I recently ported a number from Google Voice. I can make and receive calls from the mobile app -- but not the Windows Desktop client. It gives me a 'click to call' button - but, when I click it, nothing happens. I can see 'contacts' -- but, when I cl...

Group Call Pick not working in Zoom phone on Poly desk phones

We have call pickup groups defined, so that a colleague's ringing desk phone can be picked up by someone else. This shows up as a BLF line key on the phones. After a phone rings for X secs and is not answered, it will ring on that line key for others...

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Testing a phone prior to signing up?

Zoom Integration with ServiceNow Issues

Zoom Phone PWA outbound call drops immediately

Desktop Rings but Mobile App does not

certification

Add External Phone Numbers to Call Queues

Vp59 Appliance Mode When on call alerted when another call coming in via headset want to turn off

Can't call out

Cannot make calls from Zoom client

Group Call Pick not working in Zoom phone on Poly desk phones

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What is the Zoom Phone System?

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