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Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!
I am having problems with the firmware upload for a HT801. When trying to upload firmware I receive a message that Device already has another provision running!On the status page I also see:Provision: Running, Status : Downloading file from "url". An...
I had the sms feature and I am an admin for my company, and it's enabled for me and my phone number is part of our sms campaign. However, it just randomly disappeared for me. I can't find it either on the app on 2 of my laptops or my phone. Everyone ...
We have reviewed the firewall settings recommended by Zoom and don't see any issues.We're using Yealink T54W phones. Device firmware is 96.86.3.12.If the phone shows as offline (both on the display and in the Zoom Phone admin console), when you re-pr...
I want to be able to return a missed zoom phone call using my iPhone sim phone number, but the iPhone call history does not give me the option of calling on my normal number (ie. if I click the number on call history it wants to dial using zoom app a...
I want people to be able to leave a msg or have the call auto recorded, then be able to download all the saved audio files from that phone number in bulk. Is this able to be done?
I cannot make a call from Zoom Phone despite having the US/CA Metered Calling Plan and an active user status. I keep receiving the message 'Sorry, we cannot complete your call; your service plan does not support calling to this destination,' even tho...
We have several queues set up. I have "Receive calls while on a call" toggled on because I want users to be able to see if another call is coming in. It is completely interrupting the current call! It temporally disconnects the voice and sound...what...
Hi, Our zoom phone system went live last week, so we are still in adjustment period. Several users have mentioned that if they are typing in a document/email etc. and then receive an incoming phone call, Zoom "steals" the keyboard and they have to cl...
We're using a Zoom Phone Call Queue for an internal use case. Think of it as a hotline that folks in the field can call should they require assistance. The queue is manned by a team that is specifically setup to handle these calls, so a call queue ju...
