Zoom Phone System
cancel
Showing results for 
Search instead for 
Did you mean: 

What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

Grandstream HT801 Firmware Upload

I am having problems with the firmware upload for a HT801. When trying to upload firmware I receive a message that Device already has another provision running!On the status page I also see:Provision: Running, Status : Downloading file from "url". An...

The SMS feature disappeared for me

I had the sms feature and I am an admin for my company, and it's enabled for me and my phone number is part of our sms campaign. However, it just randomly disappeared for me. I can't find it either on the app on 2 of my laptops or my phone. Everyone ...

JacksonK_0-1710864331078.png
JacksonK by Contributor I
  • 271 Views
  • 0 replies
  • 0 likes

Call Waiting - Please make sense of this! 🙏

We have several queues set up. I have "Receive calls while on a call" toggled on because I want users to be able to see if another call is coming in. It is completely interrupting the current call! It temporally disconnects the voice and sound...what...

5star by Newcomer
  • 1272 Views
  • 5 replies
  • 0 likes

Have call queues show in contact search

We're using a Zoom Phone Call Queue for an internal use case. Think of it as a hotline that folks in the field can call should they require assistance. The queue is manned by a team that is specifically setup to handle these calls, so a call queue ju...