justinmarthaler
Participant
Participant
since ‎2024-07-23
‎2024-10-11

User Statistics

  • 24 Posts
  • 0 Solutions
  • 16 Likes given
  • 46 Likes received

User Activity

Call Transfer - Default to Direct

2024-10-02 10:15 AM
Our receptionists are wondering if there is a more efficient way to transfer calls. In most cases, they use the direct transfer method. With our previous phone system, the default transfer method was direct and they could accomplish that by typing th...

Add White Noise to Phone

2024-10-02 06:50 AM
We just rolled out Zoom Phone. One thing people have noticed is that when a person is not talking, it is completely silent. Zoom's audio codec suppression does such a good job that people think the call may be disconnected or the other person hung up...

Call Queues - prevent signing out

2024-09-27 10:43 AM
Is there a way to disable a person from signing out of a call queue or a shared line group? We have a situation where we want everyone in a department to have their desk phone ring if the call is not answered by the initial call queues. It wouldn't h...

Zoom client customization

2024-08-28 05:26 AM
Are there any ways to customize the Zoom client or add macros to make certain tasks one click? We are preparing to roll out Zoom Phone and it would be nice to offer our reception staff a simple, one-click or single button press way to sign in and out...

Zoom template ownership - change from Site to Account.

2024-08-20 01:03 PM
In Zoom Phone, I wanted to copy the Auto Receptionist settings to a template. So I used the three dots menu (...) and found the Save to Template option. When I went to apply that to another Auto Receptionist in another Site, I couldn't find it. After...
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