justinmarthaler
Contributor I
Contributor I
since ‎2024-07-23
‎2024-11-08

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  • 33 Posts
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User Activity

What is the best strategy to provide up to date emergency service information for an individual who has two desk phones. One desk phone is in the office and another desk phone is used nomadically as he switches from location to location. For example,...
Our receptionists are wondering if there is a more efficient way to transfer calls. In most cases, they use the direct transfer method. With our previous phone system, the default transfer method was direct and they could accomplish that by typing th...
We just rolled out Zoom Phone. One thing people have noticed is that when a person is not talking, it is completely silent. Zoom's audio codec suppression does such a good job that people think the call may be disconnected or the other person hung up...
Is there a way to disable a person from signing out of a call queue or a shared line group? We have a situation where we want everyone in a department to have their desk phone ring if the call is not answered by the initial call queues. It wouldn't h...
Are there any ways to customize the Zoom client or add macros to make certain tasks one click? We are preparing to roll out Zoom Phone and it would be nice to offer our reception staff a simple, one-click or single button press way to sign in and out...