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Zoom AI Companion2024-08-19 09:27 PM
Hi,
I’m reaching out because my old Zoom Phone account has been disabled, and my appeal to reinstate it was rejected. The phone number associated with that account was crucial for my small business.
Is it possible to transfer that phone number to a new Zoom Phone account? I am willing to purchase a new subscription if necessary. Unfortunately, I can't log into the old account due to the error message: “Account is disabled. Please contact Support. (1,003).”
Could you provide any advice on how I might recover or transfer that phone number?
Thank you for your assistance.
Best regards,
Ahmad
2024-08-20 03:03 AM - edited 2024-08-20 03:04 AM
Hello,
You need to file an appeal.
Your account was disabled due to detected unauthorized activities or an issue with your account that violated Zoom's Terms of Serviceor Acceptable Use Guidelines.
You can review the Terms of Service and Acceptable Use Guidelines, then submit an appeals form to the Zoom Trust and Safety team if you encounter this error.
Learn more about account recoveries.
Regards
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