Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

Calls are not recording

I have configured the Account Management > Account Settings > Zoom Phone > Automatic Call Recording = True / Enabled. I have ensured the Access Member List includes my accounts and I have access to Access, Download, Delete, Play all recordings. When ...

AS21 by Newcomer
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Zoom Phone - VPN Issues

Hi All, With hybrid working we have many team members working from home using VPN. Recently both parties on a call experience no audio when on a Zoom Phone to Zoom Phone call whilst on the VPN. If they switch off the VPN it works fine. Has anyone exp...

Going to voicemail if no one answers

Is it possible to set it up to where if no one answers it will go to voicemail? We have it setup to where if it will ring to person one, then if one doesn't answer it goes to person two then if two doesn't answer it goes to person three. If person th...