Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

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Latest Posts Trending Posts Solved Unanswered

BiAMP/Tesira Phone Provisioning

Has anyone successfully provisioned a BIAMP/Tesira phone? We have a conferencing system that haz the VoIP card built in and we would like to use it with Zoom. We just moved to Zoom recently and were able to make it work with our last system.

dbreilan by • Newcomer
  • 7932 Views
  • 12 replies
  • 1 likes

Zoom Appliance Sign In

It appears that even though I assign users to Zoom Phone appliances that I add to ZDM, they still have to go through a sign in process in order to “confirm” the device assignment. Is there a way to turn off the confirmation requirement? It kind of de...

TCSJM by • Newcomer
  • 398 Views
  • 1 replies
  • 0 likes

Zoom/Receptionist

I started with a company that is moving from Teams calling to Zoom calling. As a receptionist I answer and transfer a number of calls every day. If I am typing an email, as soon as the Zoom call comes in, I can't finish what I'm typing. Often times, ...

RWolf by • Newcomer
  • 1423 Views
  • 5 replies
  • 0 likes

Resolved! Yealink T46U - reprogram/relocate softkeys

When I'm in call, the hangup softkey is on another screen - very annoying as I use speakerphone nearly exclusively. I read an article on how to change "features.cfg" as a means to remapping these softkeys, but that sounds like something which will be...

Tawnytim by • Explorer
  • 1492 Views
  • 2 replies
  • 0 likes

IVR - Dial Users Extension

I don't see anywhere in the IVR setting to allow someone to directly dial a users extension if known. For example, assign key "#" or one of the numbers and then dial the users extension. So the IVR Greeting would be recorded to say: "If you know the ...

todds by • Newcomer
  • 2144 Views
  • 3 replies
  • 0 likes

Zoom Call Suddenly Close and Relaunch

This has been happening to me every time I get on a Zoom call. The call will suddenly close out and relaunch like 3 minutes later. It has been happening all of last year and is till happening. I had a free account and now that I have a Pro account it...

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