Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

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Latest Posts Trending Posts Solved Unanswered

International Calling

We have two sales reps and overseas and we are able to call their zoom phone from our cell phones but they are not able to make outgoing calls using their zoom phone. Any assistance to get this set up correct would be greatly appreciated.

Whitelist Incoming SPAM numbers

Hello, I am a Zoom admin for my company, and a user reported that a business partner's phone number is incorrectly labeled as SPAM. We currently have SPAM Protection >SPAM Marking Options set to Auto-Mark SPAM medium sensitivity. Can I manually mark ...

cancel suscription

We have not canceled a subscription on time, 6 days have passed and you want to change the account to the company's domain. We need this account to be able to be associated with the domain to be able to use it.

Zoom phone integration CRM

Are there any APIs or methods accessible that would allow us to send bulk SMS messages directly from our CRM system? Additionally, are there options for integrating Zoom with our customer or client phone systems?

Can not send SMS texts

Hello!I have been using my Zoom phone to send SMS since October 2021. Starting on 2/28, I have not been able to send texts. I am not receiving any error messages, but when I text my personal phone, a friend, etc, the texts are not being received. I c...

SMS tab missing from Zoom phone

I have a user who I have added the SMS feature on their profile. We add the SMS feature by user and I have added their number to an existing campaign. I am able to send the user an SMS message without it being rejected. The tab is still not appearing...

Ashhbc by • Explorer
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  • 1 replies
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Permissions for phone extensions

I'm trying to find info on permissions to dial a certain extension. I don't seem to find any info on the knowledge base. We've created an InformaCast device under Phone System Management to access InformaCast's DialCast feature that allows to send an...

Phone ringing with no call

I am logged into my Zoom account on my phone. I have notifications turned on and my phone volume was turned on. My zoom sound started going off as if a call was coming in but there was no call coming in on the app, the phone, or anything like that. I...

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