We have Zoom Phone and have the app installed on multiple mobile devices.  However Zoom is not listed as an option when tapping on a phone number on any of the devices.  The call goes out via the default phone app on the phone.  Any insight into how we can configure this would be most appreciated.

I am the sole user on this account (have a basic license). 

I am getting a notification that says the account is inactive and to contact the admin - I cannot make calls. I am the owner and there isn't an Admin as far as I know. I am the only one on there. 

Any help on how to fix this would be immensely appreciated!

Hi All,

Would need your help please how to set-up the phone module to work properly.

I can't make calls, saying "not included in my plan" however my colleagues with exactly the same set-up can make calls.

Also for them below the keypad a full phone number appears, for me only 3 digits.

If anyone could help would be much appreciated.

Kindest regards,

M

Hi Zoom Community --

My company is an authorized Social Security partner, providing services to benefits recipients. We can only store Personally Identifiable Information (including call recordings) on local machines or encrypted in the cloud. It doesn't look like Zoom provides these options for call recordings (unlike meetings & webinars that can be stored locally). 

Are you aware of any solution / add-on that would allow us to store recorded Zoom calls locally?

Thanks!