Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

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Latest Posts Trending Posts Solved Unanswered

New to Zoom Phone, please help!

I am new to zoom phone and need help! I have read through the previous discussions on this topic but cannot figure it out. I am a one person business. One person will be answering the phone. I want the phone to ring and then go to voicemail if not an...

HilaryH by • Newcomer
  • 379 Views
  • 1 replies
  • 0 likes

Resolved! Email to Text Address

We have a team of people set up with Zoom phone including SMS messaging. They are needing to receive text pages from an automated system that sends alerts out to a group of cell phones and pagers. The system requires a email to text address, and does...

Jordan_T by • Newcomer
  • 2862 Views
  • 10 replies
  • 4 likes

Zoom phone on Android NOT displaying income calls

I have Zoom phone, using Android Samsung Galaxy 10. When a call comes in, it plays the ring tone but does NOT display an answer screen where I can accept or decline the call. I literally have to scroll to my Zoom icon and click it to display the answ...

BC2086 by • Newcomer
  • 220 Views
  • 0 replies
  • 0 likes

Yealink Settings Get Overwritten by Zoom (?)

Hello there. We have Yealink T46S desk phones (all on current firmware) with the label, display name, and wallpaper set up via Yealink's web interface. Seemingly randomly, the label and display name will go back to what it is named in Zoom's settings...

factor110 by • Contributor I
  • 220 Views
  • 0 replies
  • 0 likes

Resolved! Duration of Video Calls

Our company bills our clients for time worked on their accounts. For this reason, we need to track the duration of our calls. In our Mac Zoom Desktop App, it's easy to see the length of my voice calls if I go to the phone tab and look at my history. ...

LWEly by • Explorer
  • 1708 Views
  • 4 replies
  • 0 likes

Resolved! Zoom Phone Sms deep linking

Hello,I saw that there is an option for deep linking for zoom pone calls. I can link zoom app with URL zoomphonecall:{number} and zoom will automatically call that number. Is there any option for SMS service. I would like to send SMS on the same way ...

milanp93 by • Newcomer
  • 2771 Views
  • 9 replies
  • 2 likes

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