Zoom Phone System
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Weekly Leaderboard
View all

Community Champion of the Month!

Read now

What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

Start a discussion
Latest Posts Trending Posts Solved Unanswered

Contact Support

I have a business account with a monthly charge that allows me to receive Phone Chat support. I have been working with the chatbot in the past and have been able to chat with a live person. Lately, I have spent 30 mins trying to reach an agent withou...

Resolved! Where do I find Microsoft Entra Identifier

In https://learn.microsoft.com/en-us/entra/identity/saas-apps/zoom-tutorial Step 6f says "In the Issuer textbox, paste the value of Microsoft Entra Identifier."And in https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064121 How to co...

Seitel by • Explorer
  • 372 Views
  • 2 replies
  • 0 likes

Resolved! Outgoing Caller ID from Yealink Phone

Hello. I am trying to update the outgoing caller ID to display our main number when we call out from our Yealink Phones (T46S). Our main number has been ported from our previous phone co. I have found the setting to change the outgoing caller ID for ...

factor110 by • Contributor I
  • 677 Views
  • 2 replies
  • 0 likes

Resolved! Zoom phone - AI Call summarization

I am using Zoom Phone. I have turned off AI Call summarization, but I still keep getting the message "this call is being summarized" before every call. I have checked every setting and I cannot get that script to turn off. People are hanging up think...

Resolved! Zoom Phone

How many outgoing calls can a single zoom phone number make at once? For example, if we had a single zoom phone number, could multiple people use that number via different desktops, etc at once to dial out to different phone numbers? Is there a limit...

lc65000 by • Explorer
  • 978 Views
  • 5 replies
  • 0 likes

Inbound calls Caller ID

Hello! Our calls are coming as "Wireless Caller" and no number. Is there a change that we need to make? Or is this intentional? How do we see the number before answering the call? Thank you,

Community Champion Program

Zoom Community Champions are leaders within the Community who provide thoughtful contributions to fellow community members. They provide helpful solutions, showcase product expertise, and share success stories.
Become a Champion