Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Resolved! Main company number

We're a new user to zoom. I have signed up for 10 user licenses with unlimited canada/us calling.I've created my 10 users and assigned a number to each user. All working fine.When I try and setup my main company number, and try and get a "toll" numbe...

asif19 by Newcomer
  • 2 replies

On Hold Ring Back?

I see there's an option for PARKED CALLS to Ring back to the caller after a timeout, but I don't see any option for calls on regular HOLD, or at least some sort of alert that a call has been on hold for a while. Is that an option?

sms texting set up

New to zoom, and as I'm sure you are aware the admin panel is super confusing and the menus are cluttered. I went to support articles and figured out how to change policy and enable sms (not so obvious). I can't send or receive texts and so I believe...

Audio Control.

I have a new Google Pixel 6. I cannot locate the audio control button on the screen. When I join a zoom meeting, I cannot hear the other person, but I can see them. When I click on the "join audio" button, it takes me to a list of phone numbers to ca...

dayhikr by Newcomer
  • 1 replies

Voicemail Indicator on Yealink T53

I have one user with a T53 that has a voicemail indicator (icon and blinking red light) that will not go away. We verified on the web voicemail page that she does not have any voicemails. We dialed into voicemail and it says no new messages. The app ...

Rickh925 by Newcomer
  • 8 replies

VM notifications/call outs

I work in IT, and we want our users to be able to leave a VM for emergency service. Then have zoom ring a group of users to "deliver" that VM 24/7/365, this way it will wake someone up in the middle of the night. This was a pretty standard feature on...

unable to connect bad url

we are new to zoom phone , and our system go active tomorrow. We have a few phones with an issue , we can't get pass the rebooting stage on the phones. the phones go far as rebooting firmware then it reads unable to connect, bad url. I have spoken wi...

tbass by Newcomer
  • 1 replies