Zoom Calls Forwarded to Mobile - but caller still was able to leave a Zoom VM
Hello, We have a user that is set up so that all calls to their Zoom line forward to their private mobile number, and if no one picks up then the call disconnects. This is how it is designed to work. However, a caller was recently able to leave a voicemail on their Zoom line. However, this should not be possible as the settings show that when caller is- -busy it is set to- call waiting -when call is not answered it is set to- disconnect. Is there some keypad code to bypass the mobile forward and leave a VM on the Zoom line or some other bypass? And is there a way to prevent this?
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