About ITOAdmin

ITOAdmin · 2024-08-27 05:19 AM

I have a user who blocked a number under their user settings. As an admin, how can I view that number without accessing the specific user's account? Is there a report that shows all blocked numbers users have entered, separate from the global list in...

ITOAdmin · 2025-02-26 11:43 AM

This is a known issue that Poly is expected to fix in the next firmware release, 8.2.3, which is supposed to be released next month (March). As far as I know, there is not a specific date set, however, it is mentioned in the Zoom Phone preview notes ...

ITOAdmin · 2024-08-27 07:14 AM

Without knowing how it is set up for you to join calls on the backend, I’m afraid I won’t be much help, as I’m still new to Zoom Phone and there are some features I might not be familiar with. However, if they have it set up for 'Monitoring' in 'Phon...

ITOAdmin · 2024-08-27 05:29 AM

I would like to know a bit more about your set up. I would assume you are using monitoring within the Phone System Management to set this up? Are you specifically asking about how they appear on a physical desk phone or Zoom Workplace client?

ITOAdmin · 2024-08-08 06:20 AM

If you go to Phone System Management > Logs > Recordings, that is where I found the one I tested for you. Apparently, Ad-Hoc and Automatic Recordings are handled separately for access. Ad-Hoc recordings are accessible by the user by default, but Auto...

ITOAdmin · 2024-08-07 06:06 AM

I would prefer to have it within the same app and just open up admin tools or something to that effect. I will say it's encouraging to see that they add features frequently. It shows a commitment to keeping the application robust and feature-rich. So...

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

User Statistics

User Activity

Blocked number list by user view or report

Re: Poly Edge phones losing key positions

Re: Multiple Phone lines-Order

Re: Multiple Phone lines-Order

Re: Zoom Phone - automatic recording is enabled, but recordings are not being saved

Re: Change Call Handling Settings from the App

Workplace

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

Business Services

Customer Care

Sales

Marketing

Developer Tools

Enterprise

Download the Zoom app

Zoom Virtual Backgrounds

Business Services

Community User Groups

Programs

Location and Language

Industry

Community Help

All Support

Community Resources

Community Events

Community Events

User Statistics

User Activity

Blocked number list by user view or report

Re: Poly Edge phones losing key positions

Re: Multiple Phone lines-Order

Re: Multiple Phone lines-Order

Re: Zoom Phone - automatic recording is enabled, but recordings are not being saved

Re: Change Call Handling Settings from the App