Zoom Phone

[Louisamoore]

Good Afternoon,

We have a zoom calling package with AU/NZ unlimited call package yet I'm unable to receive incoming calls,

Has anyone experience this ?

[FORE-Craig]

Hi @Louisamoore 

Have you gone through the process of setting up the Company, choosing a phone number, setting up the Auto Receptionist, and User(s) like in the Getting Started Guide? 

https://support.zoom.us/hc/en-us/articles/360001297663-Getting-started-with-Zoom-Phone-admin-

[LM3]

We're having the same issue I think it has something to do with the latest update but I have several unhappy clients and staff this morning!