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10DLC Campaign Update

Starting February 1, 2025, customers must add their phone numbers to an approved 10 DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

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Personal call went to Zoom voicemail

splante
Newcomer
Newcomer

I have a user that got a call on her personal cellphone # but the voicemail appeared in Zoom voicemail. No idea how that could happen! 

1 REPLY 1

ArvinG
Zoom Employee
Zoom Employee

Hey @splante – Any chance that she has call forwarding enabled from her Zoom Phone settings?