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Personal call went to Zoom voicemail

splante
Newcomer
Newcomer

‎2022-10-11 08:10 AM

I have a user that got a call on her personal cellphone # but the voicemail appeared in Zoom voicemail. No idea how that could happen! 

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ArvinG
Zoom Employee
Zoom Employee

‎2022-10-11 09:13 AM

Hey @splante – Any chance that she has call forwarding enabled from her Zoom Phone settings?  

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