Hello All, I am using a new computer with my original company zoom account. I have logged out of my zoom on my old computer. My original zoom links and login are used on continuous meetings. On my new computer no one can enter my room, as it says a meeting is already going. If I click the link sent to my email that someone is waiting it will stop my current open meeting and then restart on its own. Then I can let others in. How do I avoid this?

Hello. I was wondering if anyone out there has integrated with a Rauland Telecenter U (TCU)?  Rauland specs state that it does not support Secure SIP or Secure RTP.  Would the TCU be able to place SIP calls without any authentication or be able to page through the SIP Trunk of their Controller? Unfortunately, Rauland has very little SIP settings that can be changed so it's pretty much set it up their way. Any help is much appreciated! Thanks in advance! 

Hello,

Is there a way to have multiple auto receptionist for 1 main line. For example for our Main Auto Receptionist, the business hours are 9am -5pm. But we have users who start their day at 8am, as well as people who end their day at 6pm. Is there anyway for our main line to route calls such as this:

8:30am - 9am -> ring 2 users 

9am - 5pm -> IVR set up during business hours

5pm - 5:30pm -> ring 1 user

And anytime from 5:31pm to 8:29am calls are routed to a voicemail

Thank you!

Anyone hear anything official from zoom on zoom phone appliance for the CCX 400? It was listed in the release of 5.11.0, but doesnt seem to provision, nor is it listed on the page for officially supported poly phones. Our organization mostly ordered this phone and have been patiently waiting for this release to finally come out.

Release notes for Zoom Phone Appliances – Zoom Support

Hi

I have configured a user group on my zoom portal for which I have enabled call recording feature (phone settings).

When I call Zoom api to fetch data,API is giving the phone and sms records for all the users which are under the account ,

I would like to fetch data for just the users which belong to this Group. How can that be achieved. 

thanks

Not quite sure how to word this one.

I set up Zoom phone to use while out of the country, I want to point certain accounts to this number, however I'm not receiving the alert texts that normally contain a verification pin/number i.e. a bank verification message.

SMS is set up correctly, I can send and receive texts on my phone/desktop app, does anyone have any insight? Thank you.