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Is it possible to set up some type of rule or other setting to a have an incoming number going straight to voicemail. Wasn't sure if the best option is in call delegation, call handling, or somehow using a block list. All other phone numbers can come in normally.
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every time I receive a call it plays a message that this call is being recorded.
How do i disable it, thanks
I set up 2 users, assigned numbers and phones. I cannot make outbounds calls. it says on the phone "Emergency Calls Only" I have made sure the users can do Outgoing calls. They can receive calls and I can dial their extension. Any insight on this?! Thanks Kendall
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Currently, once you answer the call, the phone number gets hidden. It would be very helpful to have it retained on the app during the call.
We have an on-premises MultiTech FaxFinder server that we are hoping we can use with Zoom Phone. We see that the Polycom OBi302 ATA is supported. Am I thinking correctly about this that I can add the OBi302 device in the zoom admin Portal > Phone Systems Management > Phones and Devices > and assign all my user fax numbers to this device. My goal is that clients can still dial my users existing fax numbers, the call would come into my OBi302 device and then be handed off to the fax server. Am I thinking about this correctly? I would appreciate any input.
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I signed up for a zoom virtual phone and the number is 260-299-3588. I have five laundromats that have their own landlines. How do I set zoom phone as the main number and then choose from the options to call LX1, LX2, LX3, LX 4, or LX5? So when a customer calls the zoom number (Main Number) which should be our main number then they should have an option to select the location they want to call. The locations do not want their own licenses and neither they want to transfer between the locations.
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Several of my clients have begun to use Zoom Phone for their office phone numbers. However, when I call them from my business line, it shows the wrong name for my company, but shows the information is "verified" on their screen. What caller ID lookup service is Zoom using to provide incoming caller ID to Phone clients? And, if not using an external service (such as Hiya) how can I get this changed in the Zoom caller ID database?
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I am new to Zoom phone, and I can't believe how incredibly frustrating it is trying to set it up. I have finally gotten a voicemail greeting in place, but I do not receive notifications when someone leaves a voicemail. Does anyone know how I may be able to fix this?
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I am having some coworkers who are set up under a Call Queue where they receive the Calls Simultaneously. Unfortunately, it seems inconsistent. Many of the members of the team (5-7 people) won't receive every call. Sometimes 3 will get the call at the same time, but the others won't. Then the next call other people will. But there doesn't seem to be any pattern to who gets what call. I added myself to help troubleshoot and I've received every call so far. Does anyone have any suggestions to help make this more stable? I already had them move from their phones to only answer on their computer, but that didn't seem to help.
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I've set up holiday hours but now need to edit /delete but I can't find how to do this!!! Any help appreciated 🙂
