kyoko1
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since ‎2022-10-10
‎2022-10-10

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I want to limit the number of staff members that can be connected at the same time

2022-10-10 07:17 PM
On zoomphone.I want to set up the system so that even if 10 people are waiting, only 3 calls can be connected at the same time. Maximum number of simultaneous calls in queue: 3but there seems to be times when more than 4 people are talking to each ot...

How to check history reports

2022-10-10 04:10 AM
Is the level of service the time between when a user's incoming call rings and when it is answered?Is it the time from when the user enters the queue to when the user answers?
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