Is SMS to short codes not supported by Zoom Phone?
Hi everyone, Is SMS to short codes not supported by Zoom Phone? We have rolled Zoom Phone for about 5 months now and I've observed that our users can receive SMS from short codes just fine but they can not reply. If anyone attempts to reply or send a new SMS to short code they get an error. 10DLC works just fine both in and out for SMS and our users love it but for some reason we can not SEND SMS to short codes; just receive? For example, Samsung 74863 or any other 5-digit long legit U.S. short code. Thanks Boyan
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