rbryant76
Newcomer
Newcomer
since ‎2022-02-17
‎2022-03-28

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  • 2 Posts
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User Activity

Failed warm transfers - Zoom PowerPak

2022-03-28 12:02 AM
One of my users is having numerous failed warm transfers. No real data in the phone logs. Simply says call connected. Our front desk gets a call, does a warm transfer via the Zoom app. Gets a "transfer failed" and the person is still in their call qu...

Transferred calls, other side can't hear.

2022-02-17 10:16 AM
Have Zoom Phone for about 162 users. Our users use a combination of Zoom app and Polycom VVX310 desk phones. Most use both (have a desk phone and use the app when remote). Our front desk uses a Polycom desk phone but mostly uses the Zoom app with the...
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