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Deskphone background image

Eleet
Newcomer
Newcomer

‎2024-06-17 01:47 PM

Is it possible to put a custom background on a desktop phone using the web portal?

Topics:
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2 REPLIES 2

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

‎2024-06-17 03:35 PM

hi eleet,

 

Some Grandstream desk phones support “Wallpaper”.

System Settings 🡪 Preferences

Wallpaper

Wallpaper Source

Configures the location where wallpapers are stored. It can be set to Default, Download, USB, Uploaded, or Color Background.
It is set to Default.

Wallpaper Server Path

Configures the directory or file path of wallpaper.

Upload Wallpaper

Sets the option to upload a wallpaper, Must be in JPG or PNG format. 500 KB or smaller.

Color Background

Enter a color to use in HEX format.

e.g. #000000

 

GRP261x/GRP262x/GRP263x/GRP2670/GRP2650 Series - Administration Guide - Documentation Center (grands...

 

Some Poly desk phones permit you to customize your phone – changing your background.

Poly Edge E Series Phones User Guide (hp.com)

 

You may also be interested in provisioning templates.

Configuring desk phone provision templates (zoom.com)

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

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dsockwell
Newcomer
Newcomer

‎2025-01-18 10:12 AM

I am using a poly edge e300 (compatible for background image) phone, and whenever I upload an image using the poly web ui, it says the following:

 

"The background image file was successfully uploaded to phone.

Note: Failed to upload the image file to provisioning server.
Uploaded image file will be erased, when phone reboot/restarts."

 

I have also tried creating image URL's to upload to Zoom to no avail. All of these images are .png and .jpg extensions.

 

Does Zoom just now support background images for poly phones or what?