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Cannot open Zoom links in Outlook for iPhone get tap to install Zoom

SoftBoy159
Newcomer
Newcomer

‎2025-01-21 01:49 AM

Hi all

 

I have a few users who have Zoom Workplace on iOS devices , these are new devices, all up to date and have Zoom Workplace installed. When the users click on a Zoom link in Outlook for mobile they are greeted with "did not open Zoom? Tap to install Zoom Workplace app". I have uninstalled and re-installed the app, tried using different meeting links but get the same issue. 

 

Any idea how I can troubleshoot this issue?

 

 

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