bonjour .. j essaye d aider une amie qui utilise zoom sur windows... sur son telephone cela marche pafaitement mais sur l ordinateur elle entend tres mal.. jai desisntallé les pilotes audio de lordinateur et reinstallé cela ne change rien.. donc j ai desinstallé zoom et reinstallé ..meme probleme .. j ai testé avec messenger de facebook cela foncionne tres bien .. mais avec google meet elle a le meme problemme de son ...

auriez vous une idee svp.. merci

We're trialing Zoom Phone -- with our current provider, users park calls with just one button into one slot -- we blind transfer to slot #1 -- then every phone has a key to pick up that slot.

Is there a way to park a call into a specific slot, rather than getting a randomly assigned park slot?

With the DTMF code *5 we just get a random slot -- we'd like to explicitly park / blind transfer a call to *801.

Similarly, what's the use case for Call Park Line Keys without this option? It looks like I can create ~50 call park line keys (*801-*850) -- is the idea here that someone parks a call randomly, then another user taps ... one of their 50 park slot keys (???) to pick it up? 

We've been using Zoom Phone for a couple of years now. I've always noticed that tak,ing calls via the Zoom app on my cell phone over wifi or cell network is pretty "laggy".. a normal mobile call is MUCH better. Is there any reason for this? more importantly... any fix for it? I've had other users recently tell me the same thing, so hopefully there's something that can be done. 

Our last system sync'd with Google Calendar (optionally) to reflect the fact we're in a meeting (not just a Zoom meeting) and effectively mute our office phone temporarily.  For example if we had a meeting on calendar X, the phone would route everything to the department IVR/voice mail menu for "meeting mode" which would give callers some options.

How can I do this with Zoom phone?   

I use my computer sound when I talk on the phone. That sound works on zoom calls. When that happens using just the phone I don't get properly heard. I have tried raising the volume and setting up the sound to adjust itself. Neither way works. Help!

My company uses the Zoom phones, but we don't have desk phones. I answer office calls via my android cell phone. Recently, I connected a Samsung smartwatch. How do I stop the Zoom phone calls from automatically connecting to my watch? Mid-call I lose the client on my handset and they transfer to my watch. Typically, we're both annoyed and possibly disconnected before I can switch it back. Please advise.

Hi there - we are looking for a USB or Bluetooth speakerphone that attaches to the computer that can be used with the Zoom Phone service.  We want the ability to use the answer/hangup button, mute, volume on the physical speaker device.   

I'm trying a zoom certified eMeet M1A.  The mute and volume buttons work, but I can't answer the zoom phone or hangup a call with the speaker device.   I have to use the Zoom app on my computer.

Any suggestions on a fully functional speaker device?  We want to avoid buying actual handsets.  

I also do not want to buy each zoom certified device to test.

thanks

Hello,

We have setup auto receptionist that forwards all incoming calls to a call queue extension that answers during specific business hours.  After hours, it goes to voicemail after a greeting with our business hours. 

After hours, none of our employees can get through to the office since it goes to voicemail.  Is there a way to set up a 24/7 extension or call queue that employees can call to get through to anyone (assigned members) in the office?

Thank you!

Mike