Zoom Phone System
cancel
Showing results for 
Search instead for 
Did you mean: 
Weekly Leaderboard

What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

cannot make a call on LTE (but WiFi) - error code 3302488

Hi Zoom support team, I recently changed my phone to iPhone 13 Pro from XR. From my old phone using the same USIM, the outbound or internal calls work well on both LTE and WiFi. However, it doesn't work on the new phone while using LTE mode. It displ... Show more

Hi Zoom support team, 

 

I recently changed my phone to iPhone 13 Pro from XR. From my old phone using the same USIM, the outbound or internal calls work well on both LTE and WiFi. However, it doesn't work on the new phone while using LTE mode. It displays an error code 3302488. 

 

So far I have tried following:

- check data enabling on the cellular network 

- re-installed USIM 

- restarted the phone 

- turned on and off the airplane mode 

- reset the network 

- re-installed Zoom App

 

None of them works so far. I cannot even find the error code 3302488. (refer to attached image)


Show less

reply-icon Latest Reply - 

Group call scheduled invitation times?

We have 10 people scattered accross a about 20 acres that we are trying to find a way to schedule a 10am phone call, that instead of them needing to remember to call into that at 10am it just calls all 10 of us so we can connect for a quick morning m... Show more

We have 10 people scattered accross a about 20 acres that we are trying to find a way to schedule a 10am phone call, that instead of them needing to remember to call into that at 10am it just calls all 10 of us so we can connect for a quick morning meeting. Is there any way to do that, or another way to set up that same thing through meetings or rooms or?


Show less

reply-icon Latest Reply - 

Question- Is there an ability to use zoom phone for people to call in for event?

Hi Zoom Community! I am helping a family member who runs non-profit raise money for her cause. She is looking at streaming her event, which is not the problem, and of course, there will be an option to have patrons donate online. But she also wanted ... Show more

Hi Zoom Community!

 

I am helping a family member who runs non-profit raise money for her cause. She is looking at streaming her event, which is not the problem, and of course, there will be an option to have patrons donate online. But she also wanted people to be able to call in and give testimonials on the show or donate over the phone as well for those who don't want to do it online (yes. there are people that do this..... 🙂 )   

 

Then, my friend who is looking at starting a live stream for his hobby asked me a similar thing, where he would be streaming and have callers call in to talk about the hobby. Mainly looking at a mechanism to manage the callers as they call in. 

 

What I was thinking.......

 

For My Cousin with the Fundraising Event - 

I realize this is a more complex solution than typical, but I wouldn't think it is out of possibility. 

 

I was initially thinking of setting up an IVR for the event with an event number, "PRESS 1" to make a donation....or "PRESS 2" if you would like to talk to the host and give a testimonial."

 

Then, using the "call queue" function, set up a bunch of volunteers using softphones and extensions for the donations.

 

For my friend with the live stream - 

 

He would use the phone line as an "audio input" into the audio mixer used for the stream, as would be cousin for her event so I'm thinking the functionality would be similar. 

 

 

Throwing around ideas, mainly, is this even possible with Zoom Phone?

 

Appreciate your help,

 

Peter  


Show less

Zoom Phone call monitoring

We are having issues with call monitoring.  The monitor is set up to monitor users (not the call queue).  He is only able to listen in on inbound calls but unable to tap into outbound calls.  Anyone else have this issue and solved it?

reply-icon Latest Reply - 

Zoom Phone and Zoom Meetings

Is there a way to be on a zoom phone call and attend a zoom meeting at the same time? I have found it frustrating to have to choose one over the other. I am on a call to get information and but also attend team meetings, even if its just listen and g... Show more

Is there a way to be on a zoom phone call and attend a zoom meeting at the same time? I have found it frustrating to have to choose one over the other. I am on a call to get information and but also attend team meetings, even if its just listen and get notes. Thank you in advance.


Show less

reply-icon Latest Reply - 

Default to main company caller ID number

Hi, does anyone know if there is a way to have all new users default caller ID to set to the company main number. Right now it it appears that by default users caller ID is their assigned number, then each user can change if desired. I would rather h... Show more

Hi, does anyone know if there is a way to have all new users default caller ID to set to the company main number. Right now it it appears that by default users caller ID is their assigned number, then each user can change if desired. I would rather have it reversed. 


Show less

reply-icon Latest Reply - 

setting up a VOIP clean room phone

Has anyone every set up a VOIP clean room (flush mounted) phone with their zoom account? 

reply-icon Latest Reply - 

Phone Set up

I am having issues setting up my phone number for my small business. I get to where they what you to plug in an emergency address. I complete all the steps but once I try to submit it, it will give me an error message every time. Please help

reply-icon Latest Reply - 

Resolved! Call waiting?

Hi Sure this is an easy one but i cant seem to find an answer and support isnt either? I need to stop our phones from ringing when an agent is on a call and instead bounce to the next agent in the call queue or jump straight to VM. Currently the phon... Show more

Hi

 

Sure this is an easy one but i cant seem to find an answer and support isnt either?

 

I need to stop our phones from ringing when an agent is on a call and instead bounce to the next agent in the call queue or jump straight to VM. Currently the phones are rinining when agents are on a call.


Show less

reply-icon Latest Reply - 

Bug: all phones listed as EOL

All our phones are VVX 501 phones, which are estimated to be EOL in Q1 2026

 

On the admin portal at https://zoom.us/pbx/page/telephone/phonesDevices, all these are listed as End of life (they're not, for another 3+ years):

 

semenko_0-1651676302790.png

 

reply-icon Latest Reply -