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Vp59 Appliance Mode When on call alerted when another call coming in via headset want to turn off

Wondering if there exists any functionality in which agents can see which calls are sitting in queue- and choose to pick up/answer any one of those calls manually.I mean that, currently when calls are ringing through a queue, an agent has no visibili...

Resolved! 画面の共有をすると相手の画面は真っ黒で私のが面が見れない。そしてしばらくすると共有の画面が閉じる。

日本語のできる方と話しをさせてもらいたいです。御社のZoomをバージョンアップしてから画面の共有ができなくなり、相手の画面は真っ黒で、しばらくすると共有の画面が閉じてしまって共有する前の状態になります。どうしていいかわからないので修正の仕方を教えてほしいです。

Custom Call Queue is Only is Sending Calls to One User Not All Users in the Queue

We have a created a custom queue that is supposed simultaneously ring all the Users added to the queue when our main line is busy. This was created so we do not miss new client calls. Before about a week the call would ring on all 4 lines and the Cal...

Zoom Phone Integration with Microsoft Dynamics 365 does not work correctly

I have successfully integrated Zoom Phone with Microsoft Dynamics 365. However the one issue is that in the call log the display shows the phone number in the correct format like +1 xxx-xxx-xxxx. However when we try to create an activity based on the...

MP3 phone recording playback not supported by Google Drive?

Summary:Why are MP3 files created by Zoom phone call recordings unable to be played by Google Drive? Details:I used the Zoom app for Android on my phone to make a phone call. I recorded part of that call. On the phone, the recording played back well....

Multiple extensions also ringing to one specific extension

We have one extension, 704, that is ringing when calls are inbound to several other extensions that are also ringing. Group Call Pickup is not setup. This extension is in a call queue with a single extension used for security. Any tips?

Setting a Provisioning Template to Always collect SYSLOGS on Poly EDGE e450 and VVX450'S

Has anyone done this? can you share your configs? https://support.zoom.us/hc/en-us/articles/360035817952#h_6ef0cbf5-8d10-4237-91f0-e70f7b73a590zoom page about templates ^https://docs.poly.com/bundle/edge-e-parameter-reference-guide-current/page/befor...

ROTARY phone?

one participant still has a rotary phone, will that rotary phone work to call in to join a zoom meeting?Thanks

SMS won't stop

2 different customers are reporting receiving my text messages over and over non stop.

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Active call queue?

Resolved! 画面の共有をすると相手の画面は真っ黒で私のが面が見れない。そしてしばらくすると共有の画面が閉じる。

Custom Call Queue is Only is Sending Calls to One User Not All Users in the Queue

Zoom Phone Integration with Microsoft Dynamics 365 does not work correctly

MP3 phone recording playback not supported by Google Drive?

Multiple extensions also ringing to one specific extension

Setting a Provisioning Template to Always collect SYSLOGS on Poly EDGE e450 and VVX450'S

ROTARY phone?

SMS won't stop

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Resolved! 画面の共有をすると相手の画面は真っ黒で私のが面が見れない。そしてしばらくすると共有の画面が閉じる。

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