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If I am on a call and another call comes into the queue - we have it set not to ring to me - but it isn't in my list of missed calls so that I can call someone back - the call only shows on someone's phone who wasn't on the phone when the phone rang
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How can my Office Manager - see from her phone if someone put their Phone on DND? Can the BLF change ? or what are the options? We are using VVX Poly Phones.
Hi Members, I'm using the latest Zoom Android app on a Samsung Z Flip 3, I'm based in the UK. When I try to add my mobile number to the 'Connect Phone Contacts' section, I'm presented with the verification code, I type it in correctly but it errors back 'Failed to register phone number, please check your network connection and try again' I am on the net either using WiFi or Data, and my Zoom profile contact number has been validated on the website successfully. What's the issue please, does anyone know? Thanks for any help
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All Zoom calls route to my mobile phone. In addition to Zoom calls, I also receive non-Zoom calls on my mobile phone. Is there a way to detect when an incoming call is a Zoom call?
Hi Community,
I would like to allow one of my phone users to listen to recordings made by others on her team. Nothing else, just recorded phone calls. If this is possible, how do I go about setting it up?
I have just started using Zoom Phone for my business. I would like to store business contacts so that in the app I can see their name/association, but I do not want to give the app access to my personal contacts. Is this possible?
Is there a way for a parked call to ring back to the call queue instead of the person that placed the call on park if the call isn't picked up after a certain amount of time? The customer's old system was able to do this and they are requesting it.
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We are a self-storage facility operator and have all calls routed into a Zoom Call Queue. The calls are then routed to a user in our call center. After hours, or on weekends, we want all calls routed to this same user's voicemail box so he can return the calls the next day.
Is there a way to route these after-hours calls through the queue to this users extension to that all voicemails are in his account? Or does this happen automatically? Thank you for your help
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Hi, I am fairly new to zoom and while setting up the zoom phone, extension number #800 was assigned automatically. I am unable to understand the steps how to reset it or delete the extension number.
Any help or direction would help 🙂
