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People cannot hear me when I we talk on the phone

christineavatar
Newcomer
Newcomer

I use my computer sound when I talk on the phone. That sound works on zoom calls. When that happens using just the phone I don't get properly heard. I have tried raising the volume and setting up the sound to adjust itself. Neither way works. Help!

2 REPLIES 2

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

Hi christineavatar,

 

First, make sure that your microphone is enabled.

 

Second, check your audio settings and test microphone. 

Eliot_0-1688505925679.png

 

Eliot_1-1688505925686.png

 

 

Thanks,  eliot

No AUDIO AT ALL -