I am currently unable to use my iPhone as a video camera with Zoom on my Mac mini. This setup was working fine until a few days ago. Now, Zoom no longer recognizes my iPhone via Continuity Camera.

I understand this may be related to Apple's Continuity Camera functionality.  Interestingly, when I connect my iPhone via USB, Zoom does recognize it—but it only accesses the front-facing (rear) camera. Ideally, I would like it to use the selfie (front-facing) camera instead.

Both my Mac mini and iPhone are updated to the latest OS versions, and I have tried restarting both devices, reconnecting them, and reinstalling Zoom, but the issue persists.  

Does anyone know what might be causing this?

Greetings,

I am the listed "owner" of a Pro Plan account, with two licenses, but the account was setting up by a previous employee (since left the agency). 

I have run into several meetings settings that are grayed out with the disclaimer "Locked by Admin" -- as the site owner, I should be able to change these, but I can't find any way to change that lock. More specifically, I tried to turn on file sharing via Chat and that setting is locked.

Any help would be appreciated. 

There are a number of entires in your problem database but no help.  Instead of your own image, you see an eyeball with a slash thru it.  Camera is on, audio is fine. I can see and hear the other meeting attendees.  Is this a setting somewhere?  Please help.

Suddenly, one participant's display doesn't show her, just a black screen with what looks to me like an eyeball with a slash through it. She can see everyone else and we can all hear her. I checked her menu and video is started. This just started two weeks ago. Any thoughts? Thanks.

Hi, Have had zoom for meetings every Tuesday for a couple of years. I cancelled to use a free service then changed my mind. Re signed up on zoom, now a different link, code and password. Not a free or business account. One of our participants in Washington State I believe only uses her phone to connect. She is unable now with this new sign up. I do not know where in all of the information on the site how to fix this issue. I sent her a list of phone numbers but nothing works for her. How can we fix this issue before tomorrow night? I submitted a ticket but do not know how quickly they respond. thanks a million for any help.

With a recurring monthly committee meeting, is there a way to provide access for a guest/non-committee member to attend a single instance of the monthly meeting - without giving the guest the actual recurring meeting link (or having access to the link once inside the meeting)?  As in the guest would be invited to sit in for one monthly meeting instance, before being admitted to the group. 

Hope this is clear. thanks!

Hi, I hope you can help. I've been using Zoom for teaching online classes since lockdown without any issues. Recently I've been having issues with participants losing audio after I spotlight myself - they can hear me but I can no longer hear them. Their audio was fine before I'd spotlighted myself. How can I resolve this? Or what advice can I give my students to help them resolve it at their end.

I'm on Mac OS15.6.1 with the latest version of Zoom (v6.5.12)

Thanks for your help & advice.