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my zoom meetings crash as soon as i select my microphone

Feier68
Newcomer
Newcomer

‎2025-02-18 09:33 AM - edited ‎2025-02-18 09:36 AM

When I try to join a meeting with my USB microphone, my Zoom crashes immediately. I have also tried with other microphones, but this does not happen. Only when I select my actual microphone (the USB microphone) does the meeting crash for me.

 

my mic: (mixer) Steinberg UR22mkII

 

Windows 10

 

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CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2025-03-18 10:09 AM

Hi @Feier68, thank you for posting to the Zoom Community!

Our engineers have identified the issue and released a fix in the 6.4.0 version of the Zoom app. Please update your app and let me know if that resolves the issue for you.


Carla (she/her/hers)
Zoom Community Team
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