zoom picture never shows up in meetings
I have a profile picture on Zoom but it never shows up when I join a meeting! Help, I don't always want to be on video.
-
Products
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreCommunication
Productivity
Apps & Integration
Employee Engagement
Customer Care
Sales
Ecosystems
- Solutions
By audience- Resources
Connect & learnHardware & services
Download the Zoom app
Keep your Zoom app up to date to access the latest features.
Download Center Download the Zoom app
Zoom Virtual Backgrounds
Download hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual Backgrounds- Plans & Pricing
- Solutions
-
Product Forums
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion
Business Services
-
User Groups
Community User Groups
User groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Location and Language
Industry
-
Help & Resources
Community Help
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
-
Events
Community Events
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Community Events
What are Zoom Meetings?
Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!
Recent Activity
Latest Posts
Trending Posts
Solved
Unanswered
I can't login to the app but have no issue login using browser!
Today, all of a sudden, I could not login to my Zoom app! but I can login using browser on the same desktop! Help. I have a basic plan so no access to support.
Remove participant videos during recording
Hello, before I put the AI on, when I was recording and pinning my video, I couldn't find the participants' videos and that's what I wanted. Since the introduction of AI, when someone speaks, their video is also recorded and is in my recording.
Is it possible to disable this option to have only my video (from the host) and the voice only from the participants?
Show less
Resolved! Removing Virtual Background
I have done everything according to the videos trying to remove the virtual background. I've gone to settings, in meeting advance, virtual backgrounds, and turned it off. I've even reset it. That is supposed to remove the uploaded picture from the system altogether....and it's still on there. The videos are old that they sent me in the chat. It says there is a button to choose "none." On mine it is a button - turn virtual backgrounds on or off. I've logged out and then back in again....it's still on. Every option in the chat doesn't pertain - any thoughts?
Show less
My wireless mouse is erratic during Zoom meetings
When i am in a Zoom meeting my wireless mouse behaves erratically.
Windows 10
I have uninstalled and re-installed Zeeom
I have replaced the batteries in the Mouse
Any other suggestions?
Thanks in advance
Zoom freezes. Videos become pixelated
When the meeting starts and participants turn on their cameras, Zoom freezes. Everything freezes and nothing works for a few seconds. After that, the images of all participants (including me) are automatically pixelated. This means the quality of your camera images decreases. Furthermore, Zoom crashes again every time I increase or decrease the number of videos (participant cameras to be displayed), i.e., when I select "Show video thumbnail or grid" during screen sharing to display the remaining participants. The interesting thing is that I asked the participants if they were experiencing the same issue I described above, and they told me they weren't, and everything was working fine for them. I verified that it wasn't a problem with my internet connection, as my partner uses Teams every morning (I have meetings in the afternoon). There are usually several meetings per day, and the number of participants is usually between 15 and 40. She had no issues.
Show less
Grey Background
I can not "see" the background behind me. I just get this grey box. I can use other backgrounds but would prefer to show my actual environment. I have reinstalled app and am using the latest version (6.4.6). Using MacAir (13", M3, 2024), OS Sequoia 15.3.2. Thanks!
Show less
Resolved! Accessing meetings by phone in UK
I have an 18 month old Pro account, which was provisioned in US although I set it up in UK and I am billed in GBP (might be significant). I have just tried to set up a meeting that allows access by telephone for Audio only, but I can no longer find a UK access number in zoom. I have found an old telephone number on the internet but when I try and use it asks for my meeting ID and password then tells me that telephone access is not allowed for this meeting. It worked OK last time I set up a meeting with telephone access a couple of months ago So how do I allow audio only participants by telephone in the UK?
Show less
Error Code: 100006301
We are receiving an error when trying to connect to a client meeting - we are able to connect via a cellphone with no issues, but this is not ideal
"An unknown error occurred"
Error Code: 100006301
Seems to happen on both the desktop app, and webpage connection.
Cant seem to find any details on Error Code: 100006301 online.
Show less
Community Champion Program
Zoom Community Champions are leaders within the Community who provide thoughtful contributions to fellow community members. They provide helpful solutions, showcase product expertise, and share success stories.
Become a Champion
