My external microphone is causing me to get kicked out of meetings

[Ignacio24]

Hello.

A few days ago, I was adjusting my mic settings and what I did is I unmuted myself and then muted the mic (It has a feature that allows me to mute the mic) for reference I have a Fifine A6V microphone. As soon as I did this I was kicked out of the meeting and every time I would try to rejoin and click on "Join with audio" it would kick me out again. I could only see everyone in the meeting but I couldn't hear anything. I was able to fully join the meeting once I unplugged the mic.

Now, every time I have my mic plugged, go to settings and click on "Audio" it closes the settings window. I don't understand what happened and I'd appreciate if anyone could help me find a solution for this problem, since I have an online class every day and I need the audio quality to be good so I can be better understood.

Thanks for reading.

[maroko191]

I have the same issue. Can you tell me if you have found a solution to this problem? I have the same type of microphone 

[Ignacio24]

Hi Maroko191,

Unfortunately, I haven't found a solution, I'm currently using my camera mic and it works well. I wish I could use my mic again, but I have no idea how to fix it. If I come across a fix, I'll surely let you know. 

Kind regards

[rv_27]

Same concern every time I'll select the fifine mic., I was kicked out of the meeting.

[MGSR]

Hello there, 

I'm sorry for the inconvenience you experienced. 

Please update your app to the latest version 6.4.0.

Let us know if this helps or if you need further assistance.