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Cannot connect to the conference as a host -- keeps reconnecting

dasha_m
Newcomer
Newcomer

‎2025-03-13 09:48 AM

Hello!

For the last couple of weeks have been facing this problem: I join the meeting (which I host), the window of the meeting appears for a sec and then it starts reconnecting over and over again. After 5-6 trials it crashes and nothing happens. I uninstalled and installed the app, but it didn't help.

 

Windows 11, zoom version 6.3.11 (60501), laptop MSI.

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1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2025-03-18 10:27 AM

Hi @dasha_m, thank you for posting to the Zoom Community!

 

Please update your app to the latest version (6.4.0) and let me know if that resolves your issue. Thank you!


Carla (she/her/hers)
Zoom Community Team
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