On my Android, I suddenly can’t log into my Zoom account. I’ve already tried all the troubleshooting steps: I restarted my phone several times, deleted and reinstalled the Zoom app, tried force stopping it, clearing the cache — nothing works. I don’t know what to do more, i have basic account, i need to follow certified formations everyday on my phone. I can’t log into my account on my Samsung (it used to work for long), it now loads for a long time showing ‘Preparing Meeting’ and then gives error 100006000 and even others. But there is no problem when I use Zoom on my computer. I need to speak with a human from Belgium.

Testing for 3 days now why suddenly my invites are not being received by my invitees.  Tried all ways -- when I create the meeting, after I create the meeting and it shows in my calendar.  My contacts do not show up when I schedule the meeting. My contacts show up when I pull up link after it is in my Calendar ....

Whenever I use Zoom, my headphones don't work, the sound only comes out of the computer speakers.  I've searched for some audio setting that would allow me to use headphone as that seems like the logical problem, but I can't find those audio settings anywhere.  I use Zoom everyday, so it is imperative that I get this working.

Hi,

The meeting registration details defaults to First Name, Last Name and Email BUT it then uses the First Name and Last Name as the Display / Profile name, I do not want to enable attendees to change their display name but neither do I want to be sharing their full names as I don't think for personal or privacy reasons for some that might not be what they want.

I do want add a custom field to the registration form to ask for their chosen display / profile name. This I can do.

How though I do I get Zoom to use the new display name entered on the form as the profile name please?

Or if Zoom can be set to use the the First name followed by just the first letter of the last name from the registration form for the profile name that would be fine too.

Thanks in advance for any suggestions Again I do NOT want to allow them change their display name after joining the meeting. When its a registered meeting and they are sent the full link it doesn't prompt for them to choose their display name before joining it brings them right in.

I have an app that streams an image to my TV screen. Then I turn on Zoom and want to demonstrate this app to my viewers in Zoom, but when I close the stream, the previous app just throws away the demonstration and I have to manually turn it on. And this happens every time I click on the Zoom window!

Hello, I have logged into my Zoom account settings, added my company logos as backgrounds to upload, but when I try to add them during a meeting I get a pop-up saying "You cannot upload images or videos due to restrictions placed by your admin". It is my account, and I have a paid plan. Can anyone help? 

On Windows 10, Zoom recognizes both laptop's microphone and speaker and they work fine.

Then at some point a red ! appears on the microphone icon and Zoom says it does not recognize them.

This is weird: if it did not recognize from the start it would indicate a problem with hardware or Windows.

But to recognize and then not recognize does not make sense.

Would appreciate help.

Reporting an apparent bug. I have a Zoom Pro subscription. In the Zoom Workplace client (latest version) on Win 11,  I attempted to reschedule a "meeting and all future meetings" from Tuesday, repeated until late October, to a Monday meeting with the same time frame. I tried two different ways and received Error: 3000 both times. None of my meetings are exported to an external calendar.

Method 1: I set the repeat schedule to Mondays and then set the start date to 9/15 (today). I then selected Save and got Error: 3000.
Method 2: I set the meeting date to 9/15 (today) and then set the repeat day to Monday and selected Save. Error: 3000.

I resolved the matter by changing this week's meeting to Monday (today) and then saved it. Then I changed today's meeting and all future meetings to repeat on Monday and saved it. I now have two meetings on today's schedule 😄 and one meeting on future Mondays. I see other topics related to error 3000 involving exporting meetings to Outlook, but this is not exported anywhere; I simply copy the invite and send it to the customer.