I’ve noticed that Zoom chat history is no longer being stored locally on my system. This feature has been working reliably for years, but for about a month now, no chat history is saved. Previously, the chat files would appear under ~/Documents/Zoom, but no new folders are being created, and the history is missing.

I’m experiencing this issue on two separate laptops, both running Ubuntu 22.04. This is a significant concern for me, as I rely on the chat history to grade student participation in my classes. I only realized the issue after my first class, and I’m hoping it can be resolved before my next class on Thursday.

Thank you for your assistance!

Hi Zoom community,

Several users on my Zoom tenant send auto-recorded minutes from the zoom calls and it is getting out of hand. Otter AI is the culprit and it un authoritatively gets access to the zoom calls. Is there a way to block Otter AI from accessing zoom calls and recording these minutes?

My external webcam was working fine with Zoom for months and then all of a sudden sometime in the past two weeks, it stopped working and instead my video is a black screen to participants and to myself. I tested this same external webcam with Google Meets and it's working fine on Google Meets so it's definitely something with Zoom.

My built in Mac Air laptop camera does work with Zoom but I cannot use it for meetings because it is damaged and I look blurry which is why I have been using the external webcam these past few months for Zoom meetings.

I tried the following to troubleshoot: uninstall/reinstall Zoom, upgrade my Mac software, restart computer, go into Zoom video settings to check everything; check my privacy/security settings to make sure Zoom has access to my camera.

Anyone else have a similar issue or know how to resolve?

Hi All - I have had a very frustrating experience, where my airpods appear to be connected to my computer and work initially during a zoom call but will stop transmitting audio after a few minutes. They still appear to be paired and connected to my computer and still even show up as an option within the zoom audio settings, but will not function properly. This is an issue across other airpods - not just one in particular. It also only happens during a zoom call, audio works fine while watching youtube/netflix for example.

Are there any settings that we need to be aware of that should help fix this? I have tried all of the other suggested items, such as disconnecting from other devices etc.  It is very clear to me that this is a zoom only issue.

Thanks for the help!

I use cloud recording very frequently to sell my classes. I find it very practical and convenient to use the recorded class registration form, so that people who buy my classes can register, and then I approve access when payment has been made.

What is not practical is to see the report of the people registered, and I find it tedious to have to search for a particular registration as the information is displayed in no particular order.

I propose as an improvement: that the registration report be sorted from the most recent date to the oldest date of registration (as default). That alone would be much more practical when searching for an enrollee.

If possible: the registration report could be sorted by name, last name, email or registration date.

Thank you very much !

I type live captions for Deaf and HOH students. I use a laptop, so my screen is rather small. The green annotation pencil button is in the way of where I type, but I've looked everywhere and can't find a way to get rid of it. Annotation is not enabled for participants and it may not show on the students' screens, but it's really getting in my way. Does anyone know how I can get the button to go away? 

hi Everyone

I'm a zoom host and recently, some people attending meetings are getting a weird glitch, where the "raise hand" just goes up by itself, have you herd of this, and can it be fixed?

It seams to also, for these people, happen with the "thumbs up" emoji as well. i was there when it happened and had no idea why it was doing this. any help is appreciated, thx so much.