new meeting problem

[faezeh99]

after my zoom was updated recently, everytime i want to start a new meeting, it gives me message that i have another open meeting , which is not correct. i signed out and signed in again but no change. any suggestion please.

[andrewjohn]

@fazeh

clear cache or cookies of zoom app or website.

helpfull: https://community.zoom.com/t5/Zoom-Meetings/Upgrade-from-Zoom-Pro-to-business-without-full-payment/t...

[andrewjohn]

After updating Zoom recently, every time I try to start a new meeting, it says I have another meeting open, which isn’t true. I’ve already signed out and back in, but the issue remains. Any suggestions?

[andrewjohn]

@faezeh99  same but it is clear 
https://community.zoom.com/t5/Zoom-Meetings/new-meeting-problem/m-p/222657#M121453