Zoom recordings page not working | Community
Skip to main content
Newcomer
January 19, 2025
Question

Zoom recordings page not working

  • January 19, 2025
  • 2 replies
  • 0 views

Hi there,

 

It's been days that I do not manage to access the "Recordings and Transcripts" paga on the website. Anyone else having the same problem or now how I can recover a recording from the bin without having access to that page?

 

Never had this problem in years of use...

 

Thanks so much!
Susana

2 replies

Newcomer
February 4, 2025

I am having the same problem.

Been at least a month now of no access to this page. Simultaneously receiving emails from ZOOM to delete recordings as I am running out of space.

 

Can anyone help?

Community Champion | Customer
February 4, 2025

Hello,

 

Try clearing your browser cache and cookies.

 

https://its.uiowa.edu/services/how-clear-cache-and-cookies-your-web-browser 

 

Regards

If my reply helped, don't forget to click the accept as solution button!

Newcomer
February 6, 2025

I cleared browser cache and cookies- still not loading. 

 

I believe this is a scam and Zoom is trying to force me to buy cloud storage.

MGSR
Community Manager
Community Manager
February 13, 2025

Hello @LHW1,

I'm sorry for the inconvenience you experienced.

Can you try opening it through a different browser like Chrome, Firefox or Opera?