Zoom recordings page not working | Community
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S
Newcomer
susanatavares
Newcomer
January 19, 2025
Question

Zoom recordings page not working

  • January 19, 2025
  • 2 replies
  • 0 views

Hi there,

 

It's been days that I do not manage to access the "Recordings and Transcripts" paga on the website. Anyone else having the same problem or now how I can recover a recording from the bin without having access to that page?

 

Never had this problem in years of use...

 

Thanks so much!
Susana

    2 replies

    L
    Newcomer
    LHW1
    Newcomer
    February 4, 2025

    I am having the same problem.

    Been at least a month now of no access to this page. Simultaneously receiving emails from ZOOM to delete recordings as I am running out of space.

     

    Can anyone help?

    F
    Community Champion | Customer
    Frank_TB
    Community Champion | Customer
    February 4, 2025

    Hello,

     

    Try clearing your browser cache and cookies.

     

    https://its.uiowa.edu/services/how-clear-cache-and-cookies-your-web-browser 

     

    Regards

    If my reply helped, don't forget to click the accept as solution button!

    L
    Newcomer
    LHW1
    Newcomer
    February 6, 2025

    I cleared browser cache and cookies- still not loading. 

     

    I believe this is a scam and Zoom is trying to force me to buy cloud storage.

    MGSR
    Community Manager
    MGSR
    Community Manager
    February 13, 2025

    Hello @LHW1,

    I'm sorry for the inconvenience you experienced.

    Can you try opening it through a different browser like Chrome, Firefox or Opera? 

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