Dial one extension and have it automatically answered on multiple phones simultaneously?

[tonetl]

Hi All,

Is anyone aware of a way to set up Zoom Phone so that our users can dial to an extension and their call will automatically be answered by multiple devices simultaneously?  Think of a scenario where the head of security needs to announce something to 3 guards located at desks throughout the facility.  The guards only need to hear the message but don't need to respond.  The new push-to-talk feature would work great if we were using the Zoom smartphone app in this scenario.  However, we're using Polycom VVX 311 and VVX 411 handsets.  In general, is this possible?  If our Polycom phones are the limiting factor, is there a handset where this would definitely work?

[Vinnie]

Hello @tonetl 

I think you are looking for the feature Zoom Phone Paging. 

Look on below links how to configured and also the list of compatible Desktop Phones; the description says Cloud Paging, but it should be virtually the same for the Desktop Phone destination as Paging.

How to configure: 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058016

Compatible devices:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061373#h_01GWPRN88PKCAGHSPVPHAJ1H...

It doesn't look your Desktop Phones are compatible, but it is so easy to configure it that I think you should try it anyway. Below what the document says are compatible devices.

• AudioCodes: C450HD, 450HD, 445HD
• Poly: Edge E series
• Yealink: T53W, T54W, T57W, T58W, T43U, T44U, T44W, T46U, T48U, T31P, T31G, T33G

I hope this helps. If it answers your question, mas it as (Accept as Solution).

Vinnie